Sun City Care

Last inspection

February 9, 2026

Inspections

3, 64 deficiencies cited

Complaint inspections

2, 2 with deficiencies cited

Enforcement cases

2, $1,750 in civil penalties

• License active since 2023

Enforcement cases

• May 9, 2025: Civil Penalty $750 (complete) case closed (complete)
• November 14, 2023: Civil Penalty $1,000 (complete) case closed (complete)

February 9, 2026: complaint inspection, 26 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on documentation review, observation, interview, and record review, the governing authority failed to administer a training program for all staff regarding fall prevention and fall recovery, for three of three sampled staff. The deficient practice posed a risk if a staff member was not properly trained to assist a resident who had fallen and was unable to recover independently.
  Approved
• Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition A.R.S. § 36-420.B.2
  Based on documentation review and interview, the health care institution failed to provide appropriate first aid before the arrival of emergency medical services (EMS) to a non-injured resident who had fallen, appeared to be uninjured, and was unable to reasonably recover independently. The deficient practice posed a risk as a caregiver was unable to meet a resident's needs.
  Approved
• Administration R9-10-803.A.3.b.i-ii
  Based on documentation review, observation, and interview, the governing authority failed to designate, in writing, a manager who had a certificate as an assisted living facility manager. The deficient practice posed a risk as the assisted living facility did not have a certified manager for more than eight days.
  Approved
• Administration R9-10-803.A.9
  Based on documentation review, observation, record review, and interview, the governing authority failed to ensure compliance with Arizona Revised Statutes (A.R.S.) § 36-411(C)(1-4), for three of three sampled employees. The deficient practice posed a risk as an employee was a documented danger to a vulnerable population.
  Approved
• Administration R9-10-803.B.3.a-b
  Based on observation, interview, and documentation review, the manager failed to designate, in writing, a caregiver who was present on the assisted living facility’s premises and accountable for the assisted living facility when the manager was not present on the assisted living facility premises. The deficient practice posed a risk as there was incomplete documentation identifying the staff present and accountable for the assisted living facility and its residents.
  Approved

January 21, 2026: complaint, compliance (annual) inspection, 22 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on documentation review, observation, record review, and interview, the governing authority failed to administer a training program for all staff regarding fall prevention and fall recovery, for ten of ten sampled staff. The deficient practice posed a risk if a staff member was not properly trained to assist a resident who had fallen and was unable to recover independently.
  Approved
• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.A.1-9
  Based on documentation review, record review, and interview, the manager of an assisted living home who contacted an emergency responder on behalf of a resident failed to provide a written document with all required information to the emergency responder (EMS). The deficient practice posed a risk if the emergency responder was not aware of critical health information for the resident.
  Approved
• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
  Based on documentation review, record review, and interview, the manager of an assisted living home failed to maintain a standardized form for each resident that included the information prescribed in Arizona Revised Statutes (A.R.S.) § 36-420.04(A)(1-9), for two of two sampled residents. The deficient practice posed a risk if an emergency responder was not aware of critical health information for a resident.
  Approved
• Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition A.R.S. § 36-420.B.2
  Based on documentation review and interview, the health care institution failed to provide appropriate first aid before the arrival of emergency medical services to a non-injured resident who had fallen, appeared to be uninjured, and was unable to reasonably recover independently. The deficient practice posed a risk as a caregiver was unable to meet a resident's needs.
  Approved
• Administration R9-10-803.A.9
  Based on documentation review, observation, record review, and interview, the governing authority failed to ensure compliance with Arizona Revised Statutes (A.R.S.) § 36-411(C)(1-4), for six of ten sampled employees. The deficient practice posed a risk as an employee was a documented danger to a vulnerable population.
  Approved

April 14, 2025: compliance (annual) inspection, 16 deficiencies

• Administration R9-10-803.A.5
  Based on documentation review and interview, the manager failed to review and evaluate the effectiveness of the quality management program at least once every 12 months. The deficient practice posed a risk as a quality management program documents the necessary information required to effectively manage services provided.
  Plan of correction accepted; correction date given by the community: October 15, 2026
• Administration R9-10-803.A.9
  Based on observation, record review, and interview, for two of five personnel members reviewed, the governing authority failed to ensure compliance with A.R.S. § 36-411. The deficient practice posed a risk if the employee was a danger to a vulnerable population.
  Plan of correction accepted; correction date given by the community: October 15, 2026
• Quality Management R9-10-804.2.a-b
  Based on documentation review, and interview, the facility failed to implement its policy and procedures for a documented report submitted to the governing authority. The deficient practice posed a risk if the facility did not follow it's policies and procedures for reviewing and evaluating incidents, and submitting a documented report.
  Plan of correction accepted; correction date given by the community: October 15, 2026
• Personnel R9-10-806.A.4.a-b
  Based on record review, documentation review, and interview, for four of five caregivers reviewed, the manager failed to ensure a caregiver's skills and knowledge were verified and documented before the caregiver provided services. The deficient practice posed a health and safety risk to residents if a caregiver did not have the documented skills and knowledge to provide services for residents.
  Plan of correction accepted; correction date given by the community: October 15, 2025
• Personnel R9-10-806.A.7
  Based on documentation review, and interview, the manager failed to ensure documentation was maintained of the caregivers working each day, including the hours worked by each. The deficient practice posed a health and safety risk to residents if the facility did not maintain staffing schedules, with documentation of facility staffing coverage for residents, and an identification of the caregivers who provided services.
  Plan of correction accepted; correction date given by the community: October 15, 2025

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.