Assisted Living
Rock Creek Alzheimer's Special Care Center
14552 West Parkwood Drive, Surprise, AZ 85374 · Map
Licensed for 66 residents
Rock Creek Alzheimer's Special Care Center is a state-licensed assisted living community in Surprise, Arizona. It is licensed for 66 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Jun 3, 2026. See the record
License
Active, 66 residents
Assisted Living Center-Directed AL10578C.
State inspection record4 deficiencies, 0 enforcement cases
- Last inspection
- June 3, 2026
- Inspections
- 13, 4 deficiencies cited
- Complaint inspections
- 13, 3 with deficiencies cited
- Enforcement cases
- 0
- No deficiencies cited at the last 3 inspections (December 2025 to June 2026)
- License active since 2017
October 29, 2025: complaint inspection, 1 deficiency
- Emergency and Safety Standards R9-10-819.D.2.a-f
Based on record review, documentation review, and interview, the manager failed to ensure when a resident had an incident resulting in the resident needing medical services, a caregiver documented the date and time of the incident; a description of the incident; the names of individuals who observed the incident; the action taken by the caregiver; the individuals notified by the caregiver; and any action taken to prevent the incident from occurring in the future, for one of one resident. The deficient practice posed a health and safety risk.
Plan of correction accepted; correction date given by the community: October 29, 2025
July 23, 2024: complaint, compliance (annual) inspection, 2 deficiencies
- Administration R9-10-803.J.2
Based on documentation review and interview, the manager failed to immediately report suspected abuse according to A.R.S. § 46-454.
Plan of correction accepted; correction date given by the community: August 21, 2024 - R9-10-816.B.3.b R9-10-816.B.3.b
Based on record review, observation, and interview, the manager failed to ensure a medication was administered in compliance with a medication order, for one of four residents reviewed. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
Plan of correction accepted; correction date given by the community: August 21, 2024
October 26, 2023: complaint inspection, 1 deficiency
- Directed Care Services R9-10-815.F.1
Based on documentation review and interview, the manager of an assisted living facility authorized to provide directed care services failed to implement policies and procedures to ensure the safety of a resident who may wander.
Plan of correction accepted; correction date given by the community: October 20, 2023
Inspections with no deficiencies listed
- June 3, 2026: complaint, compliance (annual) inspection. An on-site compliance inspection and investigation of complaints 00165826, 00171728, 00171968, and 00171974 were conducted on June 3, 2026, and no deficiencies were found.
- January 12, 2026: complaint inspection. An on-site investigation of complaints 00154970 and 00155809 was conducted on January 12, 2026, and no deficiencies were found.
- December 15, 2025: complaint inspection. An on-site investigation of complaint 00153151 was conducted on December 15, 2025, and no deficiencies were found.
- September 30, 2025: complaint inspection. An on-site investigation of complaint 00145225 was conducted on September 30, 2025, and no deficiencies were cited.
- September 10, 2025: complaint inspection. An on-site investigation for complaints 00144385 and 00144539 was conducted on September 10, 2025 and no deficiencies were found.
- August 21, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00141513 and 00141504 conducted on August 21, 2025.
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 66 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Center-Directed
- License number
- AL10578C
- License status
- Active
- Licensed capacity
- 66
- County
- Maricopa County
- Executive Director
- Stephanie Fialkin
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in October 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Rock Creek Alzheimer's Special Care Center provide?
Rock Creek Alzheimer's Special Care Center is licensed by the state of Arizona for assisted living in Surprise, Arizona. Its licensed capacity is 66 residents.
Does Lilisity rate Rock Creek Alzheimer's Special Care Center?
No. We publish state licensing details for Rock Creek Alzheimer's Special Care Center but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Rock Creek Alzheimer's Special Care Center cost?
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. Rock Creek Alzheimer's Special Care Center does not publish its prices.
How do I contact Rock Creek Alzheimer's Special Care Center?
Use Rock Creek Alzheimer's Special Care Center's website, koelschseniorcommunities.com/senior-living/az/surprise/parkwood-drive, or visit at 14552 West Parkwood Drive, Surprise, AZ 85374.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid