Assisted Living
Ridge at the Stratford
1739 West Myrtle Avenue, Phoenix, AZ 85021 · Map
Licensed for 170 residents
Ridge at the Stratford is a state-licensed assisted living community in Phoenix, Arizona. It is licensed for 170 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Sep 3, 2026. See the record
License
Active, 170 residents
Assisted Living Center-Directed AL12429C.
Nearest emergency room
1.3 miles
Abrazo Central Campus, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Ridge at the Stratford this community | 170 | Not published | Active | 59 deficiencies, 10 enforcement cases | |
| Beatitudes Campus of Care | 0.3 mi | 129 | $4,951/mo | Active | 17 deficiencies, 4 enforcement cases |
| Halyna's Care, West Orangewood Avenue | 0.5 mi | 5 | Not published | Active | 6 deficiencies, 1 enforcement case |
| Huger Mercy Living Center | 0.7 mi | 48 | Not published | Active | 0 deficiencies, 0 enforcement cases |
| The Palazzo | 0.9 mi | 236 | Not published | Active | 6 deficiencies, 0 enforcement cases |
State inspection record59 deficiencies, 10 enforcement cases
- Last inspection
- September 3, 2026
- Inspections
- 21, 59 deficiencies cited
- Complaint inspections
- 21, 13 with deficiencies cited
- Enforcement cases
- 10, $10,750 in civil penalties
- No deficiencies cited at the last inspection (September 2026)
- License active since 2023
Enforcement cases
- August 13, 2026: Civil Penalty $3,000 (complete); Notice of Enforcement Action (complete) case closed (complete)
- August 13, 2026: Civil Penalty $250 (complete); Notice of Enforcement Action (complete) case closed (complete)
- March 27, 2026: Civil Penalty $1,250 (complete); Notice of Enforcement Action (complete) case closed (complete)
- November 12, 2025: Civil Penalty $1,000 (complete) case closed (complete)
- October 21, 2025: Civil Penalty $250 (complete) case closed (complete)
July 17, 2026: complaint inspection, 1 deficiency
- Administration R9-10-803.J.1-6
Based on documentation review and interview, after having a reasonable basis to believe abuse, neglect, or exploitation had occurred on the premises, the manager failed to document the following information within five working days after the report required in subsection (J)(2); a description of any injury to the resident related to the suspected abuse or neglect and any change to the resident’s physical, cognitive, functional, or emotional condition and the actions taken by the manager to prevent the suspected abuse, neglect, or exploitation from occurring in the future, for one of three ...
Plan of correction accepted; correction date given by the community: October 1, 2026
June 23, 2026: complaint inspection, 1 deficiency
- Administration R9-10-803.K.1
Based on documentation review and interview, the manager failed to provide written notification to the Department of a resident’s death if the resident’s death was required to be reported according to A.R.S. § 11-593, within one working day after the resident’s death, for one of one applicable residents reviewed.
Plan of correction accepted; correction date given by the community: July 10, 2026
June 2, 2026: complaint, compliance (annual) inspection, 18 deficiencies
- Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
Based on record review, documentation review, and interview, the health care institution failed to develop and administer a training program for all staff regarding fall prevention and fall recovery that included initial training and continued competency training, for three of nine personnel sampled. The deficient practice posed a health and safety risk for residents.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Administration R9-10-803.A.10
Based on record review, documentation review, and interview, the governing authority failed to ensure the health, safety, or welfare of a resident is not placed at risk of harm, for one of ten residents sampled.
Plan of correction accepted; correction date given by the community: October 1, 2026 - Administration R9-10-803.J.1-6
Based on documentation review and interview, after having a reasonable basis to believe abuse, neglect, or exploitation had occurred on the premises, the manager failed to report the suspected abuse, neglect, or exploitation to Adult Protective Services, for two of ten residents sampled. The deficient practice posed a risk to the physical health and safety of a resident.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Personnel R9-10-806.A.5.a-c
Based on record review and interview, the manager failed to ensure that an assisted living facility had a caregiver with the skills and knowledge necessary to provide the assisted living services and ensure the health and safety of a resident, for three of nine personnel sampled. The deficient practice posed a risk if the employees were unable to ensure the health and safety of a resident.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Personnel R9-10-806.A.8.a-b
Based on documentation review, record review, and interview, the manager failed to ensure a caregiver provided evidence of freedom from infectious tuberculosis (TB) on or before the date the individual began providing services at the assisted living facility and as specified in R9-10-113, for two of nine personnel sampled. The deficient practice posed a potential TB risk to residents.
Plan of correction accepted; correction date given by the community: October 31, 2026
Show all 9
- Personnel R9-10-806.A.9
Based on record review, documentation review, and interview, the manager failed to ensure a caregiver received orientation before providing assisted living services to a resident, for two of nine personnel sampled. The deficient practice posed a risk if the employees were unable to meet a resident’s needs.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Residency and Residency Agreements R9-10-807.A.1-2
Based on documentation review, record review, and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis (TB) as specified in R9-10-113 before or within seven calendar days after the resident’s date of occupancy, for eight of ten residents sampled. The deficient practice posed a potential TB risk to residents.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Residency and Residency Agreements R9-10-807.B.1.a-b
Based on record review, documentation review, and interview, the manager failed to ensure that before or at the time of acceptance of an individual, the individual submitted documentation that was dated 90 calendar days before the individual was accepted by an assisted living facility and included whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints and was signed and dated by a medical practitioner, for two of ten residents sampled. The deficient practice posed a risk if the facility was unable to meet a resident’s needs.
Plan of correction accepted; correction date given by the community: November 30, 2026 - and 10 more in the report
November 26, 2025: complaint inspection, 4 deficiencies
- Personnel R9-10-806.A.8.a-b
Based on documentation review, record review, and interview, the manager failed to ensure that personnel records included documentation of training and education related to recognizing the signs and symptoms of tuberculosis (TB) infection, as required by R9-10-113, for three of three personnel sampled.
Plan of correction accepted; correction date given by the community: December 1, 2025 - Personnel R9-10-806.A.10
Based on record review, documentation review, and interview, the manager failed to ensure that a caregiver provided current documentation of first aid training and cardiopulmonary resuscitation (CPR) training for one of three employees sampled. The deficient practice posed a risk if an employee was unable to meet the needs of residents.
Plan of correction accepted; correction date given by the community: December 2, 2025 - Service Plans R9-10-808.A.3.b
Based on record review and interview, the manager failed to ensure a written service plan included the level of service the resident was expected to receive, for one of one residents sampled who received directed care services. The deficient practice posed a risk as the service plan did not reinforce and clarify the services to be provided to a resident.
Plan of correction accepted; correction date given by the community: December 2, 2025 - Directed Care Services R9-10-815.E.1-2
Based on documentation review, observation, and interview, the manager failed to ensure a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available in a bedroom being used by a resident receiving directed care services, or had implemented another means to alert a caregiver or assistant caregiver to a resident's needs or emergencies. The deficient practice posed a risk to the physical health and safety of a resident.
Plan of correction accepted; correction date given by the community: April 2, 2026
Other inspection reports
- February 28, 2025: complaint inspection. On March 11, 2026, an off-site review of the plan of correction was conducted. The plan of correction was accepted for all citations. Read the Statement of Deficiencies on AZ Care Check.
Inspections with no deficiencies listed
- September 3, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00180894 conducted on September 3, 2026.
- June 11, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00173111 conducted on June 11, 2026.
- December 18, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00153427 conducted on December 18, 2025.
- May 30, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00131927, 00130975, 00130834, 00105170, and 00104039 conducted on May 30, 2025.
- June 27, 2024: complaint inspection. An on-site investigation of complaint AZ00203140 was conducted on June 27, 2024, and no deficiencies were cited.
- June 17, 2024: complaint inspection. An on-site investigation of complaint AZ00211872 was conducted on June 17, 2024 and no deficiencies were cited.
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 170 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Center-Directed
- License number
- AL12429C
- License status
- Active
- Licensed capacity
- 170
- County
- Maricopa County
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.3 mi, nursing home 0.3 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Abrazo Central Campus, Phoenix. 1.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Beatitudes Campus, Phoenix. 0.3 miles away, straight line.
- Nearest home health agency office
- Beatitudes Home Health, Phoenix. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85021 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032550 North Phoenix Dialysis (Fmc), Phoenix, 1.8 miles away, straight line (CMS rating 3 of 5 stars)
Davita Brookwood Dialysis Center, Glendale, 3.5 miles away, straight line (CMS rating 1 of 5 stars)
032517 Central Phx Dialysis (Fmc), Phoenix, 3.9 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 65 Medicare hospices tell CMS they serve ZIP code 85021.
Emblem Hospice Central, office in Phoenix, 2.0 miles away, straight line
Emblem Hospice West, office in Phoenix, 2.0 miles away, straight line
Compassus - Phoenix, office in Phoenix, 2.6 miles away, straight line - Nearest geriatric medicine practice
- Honorhealth Medical Group, LLC, Phoenix. 2.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Ridge at the Stratford provide?
Ridge at the Stratford is licensed by the state of Arizona for assisted living in Phoenix, Arizona. Its licensed capacity is 170 residents.
Does Lilisity rate Ridge at the Stratford?
No. We publish state licensing details for Ridge at the Stratford but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Ridge at the Stratford cost?
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. Ridge at the Stratford does not publish its prices.
How do I contact Ridge at the Stratford?
Visit Ridge at the Stratford at 1739 West Myrtle Avenue, Phoenix, AZ 85021.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid