Quality Senior Home

Last inspection

July 2, 2026

Inspections

10, 32 deficiencies cited

Complaint inspections

10, 5 with deficiencies cited

Enforcement cases

3, $6,750 in civil penalties

• License active since 2018

Enforcement cases

• July 16, 2025: Civil Penalty $250 (complete) case closed (complete)
• April 2, 2025: Civil Penalty $6,000 (complete) case closed (complete)
• July 3, 2024: Civil Penalty $500 (complete) case closed (complete)

July 2, 2026: complaint inspection, 2 deficiencies

• Residency and Residency Agreements R9-10-807.D.1-10
  Based on record review and interview, the manager failed to ensure that before or at the time of an individual's acceptance by an assisted living facility there was a documented residency agreement, for one of three residents sampled. The deficient practice posed a risk if the resident was not informed of the terms of residency.
  Plan of correction accepted; correction date given by the community: July 4, 2026
• Residency and Residency Agreements R9-10-807.H.1-5
  Based on record review and interview, the manager failed to ensure that a written notice of termination of residency included the date of notice; the reason for termination; the policy for refunding fees, charges, or deposits; the deposition of a resident’s fees, charges, and deposits; and contact information for the State Long-Term Care Ombudsman, for one of three residents sampled. The deficient practice posed a risk if the resident was not informed of the terms of residency.
  Plan of correction accepted; correction date given by the community: July 3, 2026

April 13, 2026: complaint, compliance (annual) inspection, 6 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
  Based on record review and interview, the manager failed to ensure a standardized form for each resident that included the information prescribed in subsection A of this section was completed and maintained for two of two residents sampled. The deficient practice posed a risk as the required patient information was not prepared in case of an emergency.
  Plan of correction accepted; correction date given by the community: April 27, 2026
• Administration R9-10-803.A.5
  Based on documentation review and interview, the manager failed to review and evaluate the effectiveness of the quality management program at least once every 12 months. The deficient practice posed a risk as a quality management program documents the necessary information required to effectively manage services provided.
  Plan of correction accepted; correction date given by the community: April 27, 2026
• Personnel R9-10-806.A.7
  Based on documentation review and interview, the manager failed to ensure documentation was maintained for at least 12 months after the last date on the documentation of the caregivers working each day, including the hours worked by each. The deficient practice posed a risk as there was incomplete documentation identifying the staff present each day to ensure the health and safety of residents.
  Plan of correction accepted; correction date given by the community: April 27, 2026
• Directed Care Services R9-10-815.C.6.a-b
  Based on record review and interview, the manager failed to ensure a service plan included documentation of the resident's weight or documentation from a medical practitioner stating weighing the resident was contraindicated, for two of two residents reviewed receiving directed care services. The deficient practice posed a health and safety risk to the residents.
  Plan of correction accepted; correction date given by the community: April 15, 2026
• Emergency and Safety Standards R9-10-819.A.4
  Based on documentation review and interview, the manager failed to ensure that a disaster drill for employees was conducted on each shift at least once every three months and documented. The deficient practice posed a risk if employees were unable to implement a disaster plan.
  Plan of correction accepted; correction date given by the community: April 14, 2026
• Emergency and Safety Standards R9-10-819.A.5.a-b
  Based on documentation review and interview, the manager failed to ensure an evacuation drill for employees and residents was conducted at least once every six months, and included all individuals on the premises except for a resident whose medical record contains documentation that evacuation from the assisted living facility would cause harm to the resident. The deficient practice posed a health and safety risk to residents and employees if the employee were unable to implement the evacuation plan.
  Plan of correction accepted; correction date given by the community: April 14, 2026

April 28, 2025: complaint inspection, 4 deficiencies

• Administration R9-10-803.A.7
  Based on observation, documentation review, and record review, the governing authority failed to notify the Department according to A.R.S. § 36-425(I) when there was a change in the manager and identify the name and qualifications of the new manager. The deficient practice posed a risk as the Department was unable to ensure the facility maintained a qualified manager.
  Plan of correction accepted; correction date given by the community: April 29, 2025
• Administration R9-10-803.A.9
  Based on documentation review, record review, and interview, the governing authority failed to ensure compliance with A.R.S. § 36-411, for two of two employees reviewed. The deficient practice posed a safety risk to residents.
  Plan of correction accepted; correction date given by the community: April 29, 2025
• Personnel R9-10-806.A.4.a-b
  Based on observation, record review, and interview, the manager failed to ensure a caregiver's or assistant caregiver's skills and knowledge are verified and documented before the caregiver or assistant caregiver provided physical health services or behavioral health services and according to policies and procedures for one of two personnel sampled. The deficient practice posed a risk if the employees were unable to meet a resident's needs.
  Plan of correction accepted; correction date given by the community: April 29, 2025
• Directed Care Services R9-10-815.F.1
  Based on documentation review and interview, the manager failed to ensure policies and procedures were established, documented, and implemented that ensure the safety of a resident who may wander.
  Plan of correction accepted; correction date given by the community: April 29, 2025

January 30, 2025: complaint, compliance (annual) inspection, 11 deficiencies

• Personnel R9-10-806.A.2.b
  Plan of correction accepted
• Personnel R9-10-806.C.1.a-c
  Plan of correction accepted
• Service Plans R9-10-808.A.1
  Plan of correction accepted
• Service Plans R9-10-808.A.4.b.iii
  Plan of correction accepted
• Service Plans R9-10-808.E.2.b
  Plan of correction accepted

Other inspection reports

• May 9, 2025: complaint inspection. On March 11, 2026, an off-site review of the plan of correction (POC) was conducted. Although, some of the POC requirements were not met, the POC was accepted for all citations due to multiple inspections conducted after this inspection. Read the Statement of Deficiencies on AZ Care Check.

Inspections with no deficiencies listed

• July 30, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00137943 conducted on July 30, 2025.
• July 16, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00136675 conducted on July 17, 2025.
• June 24, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00134324 conducted on June 24, 2025.
• March 27, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00124127 conducted on March 27, 2025.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 9 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.