Assisted Living
Paradise Valley Senior Living
16621 North 38th Street, Phoenix, AZ 85032 · Map
Licensed for 118 residents
Paradise Valley Senior Living is a state-licensed assisted living community in Phoenix, Arizona. It is licensed for 118 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Sep 10, 2026. See the record
License
Active, 118 residents
Assisted Living Center-Directed AL6981C.
Nearest emergency room
0.3 miles
Abrazo Scottsdale Campus, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Paradise Valley Senior Living this community | 118 | Not published | Active | 72 deficiencies, 9 enforcement cases | |
| Marie's Board and Care II | 0.3 mi | 8 | Not published | Active | 33 deficiencies, 2 enforcement cases |
| King Assisted Living | 0.6 mi | 8 | Not published | Active | 0 deficiencies, 1 enforcement case |
| Rody's Adult Care Home | 0.7 mi | 5 | Not published | Active | 2 deficiencies, 0 enforcement cases |
| Elder's Ranch by Carla | 0.7 mi | 10 | Not published | Active | 1 deficiency, 1 enforcement case |
State inspection record72 deficiencies, 9 enforcement cases
- Last inspection
- September 10, 2026
- Inspections
- 22, 72 deficiencies cited
- Complaint inspections
- 21, 16 with deficiencies cited
- Enforcement cases
- 9, $22,840 in civil penalties
- License active since 2008
Enforcement cases
- September 28, 2026: Civil Penalty $5,450 (in process); Notice of Enforcement Action (complete) case finalized
- July 20, 2026: Civil Penalty $4,100 (in process); Notice of Enforcement Action (complete) case finalized
- June 22, 2026: Civil Penalty $1,000 (complete); Notice of Enforcement Action (complete) case closed (complete)
- June 1, 2026: Civil Penalty $250 (complete); Notice of Enforcement Action (complete) case closed (complete)
- July 9, 2025: Civil Penalty $2,250 (complete) case closed (complete)
September 10, 2026: complaint inspection, 1 deficiency
- Administration R9-10-803.A.3.b.i-ii
Based on documentation review, observation, and interview, the governing authority failed to designate, in writing, a manager who had either a certificate as an assisted living facility manager issued under Arizona Revised Statutes (A.R.S.) § 36-446.04(C), or a temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.06. The deficient practice posed a risk if the assisted living facility was unable to ensure compliance with applicable Rules.
Approved
September 8, 2026: complaint inspection, 4 deficiencies
- Administration R9-10-803.A.3.b.i-ii
Based on documentation review, observation, and interview, the governing authority failed to designate, in writing, a manager who had either a certificate as an assisted living facility manager issued under Arizona Revised Statutes (A.R.S.) § 36-446.04(C), or a temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.06. The deficient practice posed a risk if the assisted living facility was unable to ensure compliance with applicable Rules.
Approved - Directed Care Services R9-10-815.E.1-2
Based on documentation review, observation, and interview, the manager failed to ensure that a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available in a bedroom being used by a resident receiving directed care services. The deficient practice posed a risk to the physical health and safety of a resident.
Approved - Emergency and Safety Standards R9-10-819.D.2.a-f
Based on interview, record review, and documentation review, the manager failed to ensure that when a resident had an accident, emergency, or injury that resulted in the resident needing medical services, a caregiver or assistant caregiver documented the date and time of the accident, emergency, or injury; a description of the accident, emergency, or injury; the names of individuals who observed the accident, emergency, or injury; the actions taken by the caregiver or assistant caregiver; the individuals notified by the caregiver or assistant caregiver; and any action taken to prevent the ...
Approved - Environmental Standards R9-10-820.A.13.a-c
Based on observation and interview, the manager failed to ensure equipment at the facility was maintained in working order. The deficient practice posed a risk to the health and safety of residents.
Approved
September 1, 2026: complaint inspection, 4 deficiencies
- Administration R9-10-803.A.3.b.i-ii
Based on documentation review, observation, and interview, the governing authority failed to designate, in writing, a manager who had either a certificate as an assisted living facility manager issued under Arizona Revised Statutes (A.R.S.) § 36-446.04(C), or a temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.06. The deficient practice posed a risk if the assisted living facility was unable to ensure compliance with applicable Rules.
Approved - Administration R9-10-803.A.9
Based on documentation review, observation, record review, and interview, the governing authority failed to ensure compliance with A.R.S. § 36-411, for one of four employees sampled. The deficient practice posed a risk if the employee was a danger to a vulnerable population.
Approved - Directed Care Services R9-10-815.F.2.a-c
Based on documentation review, observation, and interview, the manager failed to ensure there was a means of exiting the facility for a resident who did not have a key, special knowledge for egress, or the ability to expend increased physical effort that provided access to an outside area that monitored or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident.
Approved - Environmental Standards R9-10-820.A.11
Based on observation and interview, the manager failed to ensure poisonous or toxic materials stored by the facility were stored in a locked area and inaccessible to residents. The deficient practice posed a health and safety risk to residents with access to the poisonous or toxic materials.
Approved
August 6, 2026: complaint inspection, 8 deficiencies
- Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
Based on documentation review, record review, and interview, the manager failed to ensure that a personnel record for each employee included initial training and continued competency training in fall prevention and fall recovery for five of six employee records sampled. The deficient practice posed a risk as the caregiver received no organized instruction or information related to physical health services provided to residents.
Approved - Tuberculosis Screening R9-10-113.A.2.a-f
Based on record review and interview, the health care institution failed to ensure that the health care institution implemented tuberculosis (TB) infection control activities for three of six employees sampled. The deficient practice posed a TB exposure risk to residents.
Approved - Administration R9-10-803.A.3.b.i-ii
Based on documentation review, observation, and interview, the governing authority failed to designate, in writing, a manager who had either a certificate as an assisted living facility manager issued under Arizona Revised Statutes (A.R.S.) § 36-446.04(C), or a temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.06. The deficient practice posed a risk if the assisted living facility was unable to ensure compliance with applicable Rules.
Approved - Personnel R9-10-806.A.4.a-b
Based on documentation review, record review, and interview, the manager failed to ensure that a caregiver’s or assistant caregiver’s skills and knowledge were verified and documented before the caregiver or assistant caregiver provided physical health services. The deficient practice posed a risk if the employees were unable to ensure the health and safety of a resident.
Approved - Service Plans R9-10-808.A.5.a-d
Based on record review and interview, the manager failed to ensure a resident had a written service plan that was signed and dated by the resident or resident's representative and the manager, for seven of nine resident records sampled. The deficient practice posed a health and safety risk if the resident, or resident's representative, and the manager did not acknowledge the services that were to be provided.
Approved
Show all 8
- Directed Care Services R9-10-815.E.1-2
Based on documentation review, observation, and interview, the manager failed to ensure that a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available in a bedroom being used by a resident receiving directed care services. The deficient practice posed a risk to the physical health and safety of a resident.
Approved - Memory Care Services R9-10-816.B
Based on record review and interview, the manager failed to ensure staff obtained an initial memory care certificate of completion within the first 30 days of hire, for four of seven resident records sampled. The deficient practice posed a risk if the employees were unable to ensure the health and safety of a resident.
Approved - Emergency and Safety Standards R9-10-819.D.2.a-f
Based on documentation review and interview, when a resident had an emergency requiring medical services, the manager failed to ensure that a caregiver or an assistant caregiver documented the date and time of the accident, emergency, or injury; a description of the accident, emergency, or injury; the names of individuals who observed the accident, emergency, or injury; the actions taken by the caregiver or assistant caregiver; the individuals notified by the caregiver or assistant caregiver; and any action taken to prevent the accident, emergency, or injury from occurring in the future for ...
Approved
Inspections with no deficiencies listed
- December 24, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00152295, 00145589, 00142992, 00142915, 00141976, 00138252, 00134619, 00154175, and 00154264 conducted on December 24, 2025.
- June 3, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00127676 conducted on June 3, 2025.
- December 17, 2024: change of service inspection. No deficiencies were found during the off-site modification for a name change completed on December 18, 2024.
- September 27, 2024: complaint inspection. An on-site investigation of complaints AZ00216518 and AZ00216550 was conducted on September 27, 2024, and no deficiencies were cited.
- September 12, 2024: complaint inspection. An on-site investigation of complaint AZ00215871 was conducted on September 12, 2024 and no deficiencies were cited.
- July 2, 2024: complaint inspection. An on-site investigation of complaints AZ00212510, AZ00211688, and AZ00210362 was conducted on July 2, 2024, and no deficiencies were cited.
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 118 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Center-Directed
- License number
- AL6981C
- License status
- Active
- Licensed capacity
- 118
- County
- Maricopa County
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.3 mi, nursing home 0.1 mi, pharmacy 0.4 mi
- Nearest hospital with an emergency room
- Abrazo Scottsdale Campus, Phoenix. 0.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Ridgecrest Post Acute, Phoenix. 0.1 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Phoenix. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85032 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032530 Desert Valley Dialysis (Fmc), Phoenix, 0.2 miles away, straight line (CMS rating 3 of 5 stars)
Usrc Northeast Phoenix, Phoenix, 1.0 mile away, straight line (CMS rating 3 of 5 stars)
Scottsdale Kidney Center, LLC, Phoenix, 4.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 88 Medicare hospices tell CMS they serve ZIP code 85032.
Agave Hospice And Palliative Care, office in Phoenix, 0.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Desert Sky Hospice, LLC, office in Phoenix, 1.6 miles away, straight line
Carelife Hospice LLC, office in Phoenix, 1.9 miles away, straight line - Nearest geriatric medicine practice
- Honorhealth Medical Group, LLC, Phoenix. 1.7 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in September 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Paradise Valley Senior Living provide?
Paradise Valley Senior Living is licensed by the state of Arizona for assisted living in Phoenix, Arizona. Its licensed capacity is 118 residents.
Does Lilisity rate Paradise Valley Senior Living?
No. We publish state licensing details for Paradise Valley Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Paradise Valley Senior Living cost?
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. Paradise Valley Senior Living does not publish its prices.
How do I contact Paradise Valley Senior Living?
Visit Paradise Valley Senior Living at 16621 North 38th Street, Phoenix, AZ 85032.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid