Orchard Pointe at Arrowhead

Last inspection

February 23, 2026

Inspections

7, 6 deficiencies cited

Complaint inspections

7, 2 with deficiencies cited

Enforcement cases

0

• License active since 2017

February 23, 2026: complaint inspection, 2 deficiencies

• Administration R9-10-803.C.1.g
  Based on documentation review and interview, the manager failed to ensure that policies and procedures were established and documented to protect the health and safety of a resident that covered how a caregiver would respond to a resident’s sudden, intense, or out-of-control behavior to prevent harm to the resident or another individual. The deficient practice posed a risk as policies and procedures reinforce and clarify standards expected of employees.
  Plan of correction accepted; correction date given by the community: March 17, 2026
• Service Plans R9-10-808.A.5.a-d
  Based on record review and interview, the manager failed to ensure that a resident service plan was signed and dated by the resident or resident’s representative; the manager; and the nurse or medical practitioner who reviewed the service plan, for four out of four residents sampled. The deficient practice posed a risk if the service plan was not developed to articulate decisions and agreements.
  Plan of correction accepted; correction date given by the community: February 23, 2026

February 21, 2025: complaint, compliance (annual) inspection, 4 deficiencies

• Medical Records R9-10-811.A.2.a-c
  Based on record review and interview, the manager failed to ensure an entry in a resident's medical record was not changed to make the initial entry illegible, for one of eight sampled residents. The deficient practice posed a risk to the residents' health and safety if the documentation in the medical records was not accurate and legible.
  Plan of correction accepted; correction date given by the community: April 11, 2025
• Environmental Standards R9-10-819.A.1.b
  Based on documentation review, observation, record review, and interview, the manager failed to ensure the premises at the assisted living facility were free from a condition or situation that may cause a resident or other individual to suffer physical injury. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: April 11, 2025
• Environmental Standards R9-10-819.A.10
  Based on observation and interview, the manager failed to ensure oxygen containers were secured in an upright position. The deficient practice posed a potential explosion or leak of a compressed gas.
  Plan of correction accepted; correction date given by the community: April 11, 2025
• Administration R9-10-803.A.9
  Based on documentation review, record review, and interview, the manager failed to ensure a personnel record for each employee included documentation of compliance with the requirements in A.R.S. § 36-411, for four of eight personnel sampled. The deficient practice posed a risk if the employees were a danger to a vulnerable population.
  Plan of correction accepted; correction date given by the community: April 11, 2025

Inspections with no deficiencies listed

• February 4, 2026: complaint, compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection and investigation of complaints 00144199, 00157940, and 00157941 conducted on February 4, 2026.
• August 11, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00137968 conducted on August 11, 2025.
• July 21, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00137017 conducted on July 21, 2025.
• April 30, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00129004 conducted on April 30, 2025.
• March 27, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00123257 conducted on March 27, 2025.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 120 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.