North Valley Care Home

Last inspection

July 7, 2026

Inspections

5, 9 deficiencies cited

Complaint inspections

3, 2 with deficiencies cited

Enforcement cases

2, $1,000 in civil penalties

• No deficiencies cited at the last inspection (July 2026)
• License active since 2000

Enforcement cases

• August 3, 2026: Civil Penalty $500 (complete); Notice of Enforcement Action (complete) case closed (complete)
• November 12, 2025: Civil Penalty $500 (complete) case closed (complete)

April 2, 2026: compliance (annual) inspection, 4 deficiencies

• Residency and Residency Agreements R9-10-807.B.1.a-b
  Based on record review and interview, the manager failed to ensure that before or at the time of acceptance of an individual, the individual submitted documentation that was dated within 90 calendar days before the individual was accepted by an assisted living facility which included if the individual was expected to receive supervisory care services, personal care services, or directed care services, and included whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints; and was dated and signed by a physician, registered nurse ...
  Approved
• Service Plans R9-10-808.C.1.g
  Based on record review and interview, the manager failed to ensure a caregiver documented the services provided in the resident's medical record, for nine of nine residents sampled. The deficient practice posed a risk as services could not be verified as provided against a service plan.
  Approved
• Directed Care Services R9-10-815.F.2.a-c
  Based on observation and interview, the manager failed to ensure there was a means of exiting the facility for a resident that allowed the resident to exit to a location at least 30 feet away from the facility that was secure.
  Approved
• Environmental Standards R9-10-820.A.11
  Based on observation and interview, the manager failed to ensure poisonous or toxic materials stored by the assisted living facility were inaccessible to residents.
  Approved

July 8, 2025: complaint inspection, 1 deficiency

• Personnel R9-10-806.A.1.a-b
  Based on the record review and interview, the manager failed to ensure that a caregiver provides documentation of completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers.
  Plan of correction accepted; correction date given by the community: September 10, 2025

November 16, 2023: complaint, compliance (annual) inspection, 4 deficiencies

• Personal Care Services R9-10-814.E
  Based on observation, record review, and interview, the manager failed to ensure a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available and accessible in a bedroom being used by a resident receiving personal care services.
  Plan of correction accepted; correction date given by the community: December 9, 2023
• R9-10-816.B.3.b R9-10-816.B.3.b
  Based on record review and interview, the manager failed to ensure a medication was administered in compliance with a medication order, for one of three residents reviewed. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
  Plan of correction accepted; correction date given by the community: December 9, 2023
• R9-10-816.B.3.c R9-10-816.B.3.c
  Based on record review, observation, and interview, the manager failed to ensure a medication administered to a resident was documented in the resident's medical record, for two of three residents reviewed. The deficient practice posed a risk as medication could not be verified as administered against a medication order.
  Plan of correction accepted; correction date given by the community: December 9, 2023
• R9-10-818.F.4.a.i-iv R9-10-818.F.4.a.i-iv
  Based on observation and interview, the manager failed to ensure a smoke detector was installed in each bedroom. The deficient practice posed a health and safety risk if a smoke detector was needed during an emergency.
  Plan of correction accepted; correction date given by the community: December 9, 2023

Inspections with no deficiencies listed

• July 7, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00175834 conducted on July 7, 2026.
• April 1, 2025: compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection conducted on April 1, 2025.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.