Assisted Living
Norbert Rogers
15402 North Central Avenue, Phoenix, AZ 85022 · Map
Licensed for 10 residents
Norbert Rogers is a state-licensed assisted living community in Phoenix, Arizona. It is licensed for 10 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Mar 13, 2026. See the record
License
Active, 10 residents
Assisted Living Home-Directed AL10716H.
Nearest emergency room
3.7 miles
Honorhealth Deer Valley Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Norbert Rogers this community | 10 | Not published | Active | 15 deficiencies, 1 enforcement case | |
| Residence at Hana Maui ALH | 0.4 mi | 10 | Not published | Active | 0 deficiencies, 0 enforcement cases |
| Serene Haven Living | 0.5 mi | 10 | Not published | Active | 8 deficiencies, 1 enforcement case |
| Best Care Home of Moon Valley, 44 West Moon Valley Drive | 0.6 mi | 10 | Not published | Active | 2 deficiencies, 0 enforcement cases |
| Best Care Home of Moon Valley, 52 West Moon Valley Drive | 0.6 mi | 5 | Not published | Active | 2 deficiencies, 1 enforcement case |
State inspection record15 deficiencies, 1 enforcement case
- Last inspection
- March 13, 2026
- Inspections
- 3, 15 deficiencies cited
- Complaint inspections
- 3, 3 with deficiencies cited
- Enforcement cases
- 1, $1,000 in civil penalties
- License active since 2018
Enforcement cases
- October 28, 2025: Civil Penalty $1,000 (complete) case closed (complete)
March 13, 2026: complaint inspection, 2 deficiencies
- Administration R9-10-803.D.1-4
Based on observation and interview, the manager failed to ensure the assisted living facility's license was conspicuously posted.
Approved - Emergency and Safety Standards R9-10-819.G.1-2
Based on observation and interview, the manager failed to ensure that the home's fire alarm system and sprinkler system, used to ensure the safety of residents, were in working order.
Approved
September 5, 2025: complaint, compliance (annual) inspection, 8 deficiencies
- Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
Based on record review and interview, the assisted living home failed to maintain a standardized form for each resident that includes the information prescribed in A.R.S. § 36-420.04.A.1-9 for three out of three residents sampled. The deficient practice posed a risk if the facility was not prepared in case of an emergency.
Plan of correction accepted; correction date given by the community: November 30, 2025 - Personnel R9-10-806.A.4.a-b
Based on record review, documentation review, and interview, the manager failed to ensure that a caregiver's or assistant caregiver’s skills and knowledge were verified and documented before the caregiver or assistant caregiver provided physical health services, and according to policies and procedures for one of the three employees sampled. The deficient practice posed a risk if the employees were unable to meet residents’ needs.
Plan of correction accepted; correction date given by the community: November 30, 2025 - Personnel R9-10-806.A.9
Based on record review and interview, the manager failed to ensure that a caregiver or an assistant caregiver received orientation that was specific to the duties to be performed by the caregiver or assisted caregiver before they provided assisted living services to a resident for one of the three employees sampled. The deficient practice posed a risk if the employees were unable to meet residents’ needs.
Plan of correction accepted; correction date given by the community: November 30, 2025 - Residency and Residency Agreements R9-10-807.A.1-2
Based on documentation review, record review, and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis (TB) within seven calendar days after the resident's date of occupancy, as stated in R9-10-113 for one of three residents sampled. The deficient practice posed a TB exposure risk to residents.
Plan of correction accepted; correction date given by the community: November 30, 2025 - Residency and Residency Agreements R9-10-807.B.1.a-b
Based on record review and interview, the manager failed to ensure that before or at the time of acceptance of an individual, the individual submitted documentation that was dated within 90 calendar days before the individual was accepted by an assisted living facility and included whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints, and was dated and signed by a medical practitioner of registered nurse. The deficient practice posed a risk if the facility was unable to meet a resident's needs.
Plan of correction accepted; correction date given by the community: November 30, 2025
Show all 8
- Service Plans R9-10-808.A.1
Based on record review and interview, the manager failed to ensure that a resident had a service plan that was established, documented, and implemented, that was completed no later than 14 calendar days after the resident’s date of acceptance. for one out of three residents sampled. The deficient practice posed a risk as there was no service plan to direct services to be provided to a resident.
Plan of correction accepted; correction date given by the community: November 30, 2025 - Directed Care Services R9-10-815.F.2.a-c
Based on docuemntation review, observation, and interview, the manager failed to ensure that there was a means of exiting the facility for a resident who did not have a key, special knowledge for egress, or the ability to expend increased physical effort that provided access to an outside area that monitored or alerted employees of the egress of a resident from the facility or used a mechanism that met the Special Egress-Control Devices provisions in the International Building Code incorporated by reference in R9-10-104.01.
Plan of correction accepted; correction date given by the community: November 30, 2025 - Environmental Standards R9-10-820.A.13.a-c
Based on observation and interview, the manager failed to ensure that equipment used at the assisted living facility was maintained in working order. The deficient practice posed a risk to the physical health and safety of a resident.
Plan of correction accepted; correction date given by the community: November 30, 2025
August 28, 2024: complaint, compliance (annual) inspection, 5 deficiencies
- Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition A.R.S. § 36-420.B.2
Based on record review and interview, the health care institution failed to provide appropriate first aid to a non-injured resident who had fallen, appeared to be uninjured, and was unable to reasonably recover independently, for one of one resident reviewed. The deficient practice posed a risk as the facility left a resident on the floor instead of providing first aid to a non-injured resident by assisting them off the floor after a fall.
Plan of correction accepted; correction date given by the community: October 31, 2024 - Administration R9-10-803.B.3.a-b
Based on observation, documentation review, and interview, the manager failed to designate, in writing, a caregiver who is present on the assisted living facility's premises and accountable for the assisted living facility when the manager is not present. The deficient practice posed a risk as no individual on-site was designated to act on behalf of the governing authority in the management of the assisted living facility.
Plan of correction accepted; correction date given by the community: October 31, 2024 - Administration R9-10-803.K.2
Based on documentation review, record review, and interview, the manager failed to ensure a written notification was provided to the Department within two working days after a resident inflicted self-injury which required immediate intervention by an emergency services provider.
Plan of correction accepted; correction date given by the community: October 31, 2024 - Personnel R9-10-806.C.1.a-c
Based on record review and interview, the manager failed to ensure a personnel record was available for one of seven sampled employees.
Plan of correction accepted; correction date given by the community: October 31, 2024 - Medical Records R9-10-811.A.1
Based on record review and interview, the manager failed to ensure a medical record was maintained for one former resident according to A.R.S. Title 12, Chapter 13, Article 7.1. The deficient practice posed a risk as required information could not be verified for the sampled resident.
Plan of correction accepted; correction date given by the community: October 31, 2024
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Home-Directed
- License number
- AL10716H
- License status
- Active
- Licensed capacity
- 10
- County
- Maricopa County
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.7 mi, nursing home 2.7 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- Honorhealth Deer Valley Medical Center, Phoenix. 3.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Christian Care Nursing Center, Phoenix. 2.7 miles away, straight line.
- Nearest home health agency office
- Covenant Home Health, Phoenix. 2.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85022 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032647-Fmc North Mountain, Phoenix, 2.6 miles away, straight line (CMS rating 3 of 5 stars)
Usrc Northeast Phoenix, Phoenix, 3.6 miles away, straight line (CMS rating 3 of 5 stars)
032587 Deer Valley Dialysis (Fmc), Phoenix, 4.1 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 86 Medicare hospices tell CMS they serve ZIP code 85022.
Zephyr Hospice, office in Phoenix, 2.4 miles away, straight line
Apollo Hospice Inc, office in Phoenix, 2.5 miles away, straight line
Angels Touch Hospice Care Inc, office in Phoenix, 2.8 miles away, straight line - Nearest geriatric medicine practice
- Neighborhood Outreach Access To Health, Phoenix. 2.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, tornado very low, heat wave very high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in March 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Norbert Rogers provide?
Norbert Rogers is licensed by the state of Arizona for assisted living in Phoenix, Arizona. Its licensed capacity is 10 residents.
Does Lilisity rate Norbert Rogers?
No. We publish state licensing details for Norbert Rogers but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Norbert Rogers cost?
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. Norbert Rogers does not publish its prices.
How do I contact Norbert Rogers?
Visit Norbert Rogers at 15402 North Central Avenue, Phoenix, AZ 85022.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid