New Beginnings in Phoenix

Last inspection

July 31, 2026

Inspections

3, 24 deficiencies cited

Complaint inspections

3, 3 with deficiencies cited

Enforcement cases

2, $1,250 in civil penalties

• License active since 2020

Enforcement cases

• August 10, 2026: Civil Penalty $500 (complete); Notice of Enforcement Action (complete) case closed (complete)
• March 7, 2024: Civil Penalty $750 (complete) case closed (complete)

July 31, 2026: complaint inspection, 9 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on documentation review and interview, the health care institution failed to develop a training program for all staff regarding fall prevention and fall recovery, including initial training and continued competency training in fall prevention and fall recovery.
  Approved
• Administration R9-10-803.A.9
  Based on record review and interview, the manager failed to ensure that a personnel record for each employee or volunteer included documentation of compliance with the requirements in A.R.S. § 36-411. The deficient practice posed a risk if E3 or E5 posed a danger to a vulnerable population.
  Approved
• Personnel R9-10-806.A.8.a-b
  Based on documentation review, observation, record review, and interview, the manager failed to ensure employees provided documentation of freedom from infectious tuberculosis (TB) as specified in R9-10-113 for one of two employees sampled. The deficient practice posed a potential TB exposure risk to residents.
  Approved
• Personnel R9-10-806.A.9
  Based on observation, record review, and interview, the manager failed to ensure a caregiver received orientation that was specific to the duties to be performed before providing assisted living services to a resident. The deficient practice posed a risk if the employees were unable to meet residents' needs.
  Approved
• Service Plans R9-10-808.A.1-5
  Based on record review and interview, the manager failed to ensure that a resident has a service plan that is established, documented, and implemented, and that is completed no later than 14 calendar days after the date of acceptance.
  Approved

March 19, 2026: complaint, compliance (annual) inspection, 9 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.A.1-9
  Based on documentation review, record review, and interview, the manager of an assisted living home who contacted emergency responders on behalf of a resident failed to provide to the emergency responders a written document that included all information required in A.R.S. § 36-420.04 for one of one applicable residents sampled. The deficient practice posed a risk if the emergency responder was not aware of critical health information for the resident.
  Plan of correction accepted; correction date given by the community: May 1, 2026
• Personnel R9-10-806.A.8.a-b
  Based on documentation review, record review, and interview, the manager failed to ensure employees provided documentation of freedom from infectious tuberculosis (TB) as specified in R9-10-113 for two of three personnel sampled. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction rejected
• Resident Rights R9-10-810.B.1
  Based on documentation review and interview, the manager failed to ensure a resident was treated with dignity, respect, and consideration.
  Plan of correction accepted; correction date given by the community: April 30, 2026
• Medical Records R9-10-811.C.13.c
  Based on documentation review, record review, and interview, the manager failed to ensure that documentation of medication administration showed the name and signature of the individual administering or providing assistance in the self-administration of medication for one of five residents reviewed.
  Plan of correction accepted; correction date given by the community: April 17, 2026
• Medical Records R9-10-811.C.3.a-b
  Based on record review and interview, the manager failed to ensure a resident's representative was designated for a resident who was unable to direct self-care. The deficient practice posed a risk as no individual was designated to participate in decisions concerning the assisted living services the resident was to receive.
  Plan of correction accepted; correction date given by the community: May 1, 2026

December 7, 2023: complaint, compliance (annual) inspection, 6 deficiencies

• Personnel R9-10-806.A.1.b.i
  Based on observation, record review, documentation review, and interview, the manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers (NCIA Board), for one of two caregivers sampled. The deficient practice posed a risk if the individual was not qualified to provide the required services.
  Plan of correction accepted; correction date given by the community: March 15, 2024
• Service Plans R9-10-808.A.3.c
  Based on record review and interview, the manager failed to ensure a resident's written service plan included the amount, type and frequency of assisted living services to be provided to the resident, for one of two sampled residents. The deficient practice posed a risk if a resident did not receive sufficient services as necessary.
  Plan of correction accepted; correction date given by the community: March 20, 2024
• Service Plans R9-10-808.C.1.g
  Based on record review and interview, the manager failed to ensure a caregiver documented the services provided to a resident in the resident's medical record, for one of two sampled residents. The deficient practice posed a risk as services could not be verified as provided against a service plan.
  Plan of correction accepted; correction date given by the community: March 20, 2024
• R9-10-816.F.1 R9-10-816.F.1
  Based on observation and interview, the manager failed to ensure medications stored by the facility were stored in a locked area inaccessible to residents. The deficient practice posed a risk to residents who were not prescribed the accessible medication.
  Plan of correction accepted; correction date given by the community: March 20, 2024
• R9-10-818.A.4 R9-10-818.A.4
  Based on documentation review and interview, the manager failed to ensure a disaster drill for employees was conducted on each shift at least once every three months and documented. The deficient practice posed a risk if employees were unable to implement a disaster plan.
  Plan of correction accepted; correction date given by the community: March 20, 2024
• R9-10-819.A.11 R9-10-819.A.11
  Based on observation and interview, the manager failed to ensure poisonous or toxic materials were stored in a locked area inaccessible to residents. The deficient practice posed a risk to the physical health and safety of residents with access to the materials.
  Plan of correction accepted; correction date given by the community: March 20, 2024

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.