Mosaic Gardens Memory Care at Chandler

Last inspection

August 11, 2026

Inspections

21, 64 deficiencies cited

Complaint inspections

21, 12 with deficiencies cited

Enforcement cases

8, $9,575 in civil penalties

• License active since 2023

Enforcement cases

• August 17, 2026: Civil Penalty $1,250 (in process) case finalized
• April 9, 2026: Civil Penalty $500 (complete); Notice of Enforcement Action (in process) case finalized
• March 25, 2026: Civil Penalty $4,000 (complete); Notice of Enforcement Action (complete) case closed (complete)
• June 23, 2025: Civil Penalty $250 (complete) case closed (complete)
• May 16, 2025: Civil Penalty $75 (complete) case closed (complete)

June 9, 2026: complaint inspection, 2 deficiencies

• Administration R9-10-803.J.1-6
  Based on documentation review and interview, after having a reasonable basis to believe abuse occurred on the premises, the manager failed, according to A.R.S. § 46-454, to document: the suspected abuse, neglect, or exploitation; any action taken according to subsection (J)(1); and the report in subsection (J)(2).
  Plan of correction accepted; correction date given by the community: August 27, 2026
• Emergency and Safety Standards R9-10-819.D.2.a-f
  Based on documentation review and interview, when a resident had an emergency requiring medical services, the manager failed to ensure that a caregiver or an assistant caregiver documented the date and time of the accident, emergency, or injury; a description of the accident, emergency, or injury; the names of individuals who observed the accident, emergency, or injury; the actions taken by the caregiver or assistant caregiver; the individuals notified by the caregiver or assistant caregiver; and any action taken to prevent the accident, emergency, or injury from occurring in the future.
  Plan of correction accepted; correction date given by the community: August 26, 2026

January 12, 2026: complaint inspection, 1 deficiency

• Administration R9-10-803.J.1-6
  Based on documentation review and interview, after having a reasonable basis to believe abuse occurred on the premises, the manager failed to report the suspected abuse of a resident according to Arizona Revised Statutes (A.R.S.) § 46-454; document the immediate action to stop the suspected abuse and document the actions taken by the manager to prevent the suspected abuse from occurring in the future. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: April 30, 2026

December 2, 2025: complaint, compliance (annual) inspection, 25 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on documentation review, interview, and record review, the governing authority failed to administer a training program for all staff regarding fall prevention and fall recovery. The deficient practice posed a risk if a staff member was not properly trained to assist a resident who had fallen and was unable to recover independently and required information could not be verified.
  Plan of correction accepted; correction date given by the community: April 30, 2026
• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
  Based on record review, documentation review, and interview, the manager of an assisted living center who contacted an emergency responder on behalf of a resident failed to maintain a written document with all required information to be given to the emergency responder for eight of eight residents sampled. The deficient practice posed a risk if the emergency responder was not aware of critical health information for the resident.
  Plan of correction accepted; correction date given by the community: August 21, 2026
• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
  Based on documentation review, record review, and interview, the manager failed to ensure that an assisted living center maintained a copy of the document provided to the emergency responders and documentation of the actions required for a period of two years after the date of the emergency. The deficient practice posed a risk if the emergency responder was not aware of critical health information for the resident.
  Plan of correction accepted; correction date given by the community: September 4, 2026
• Tuberculosis Screening R9-10-113.A.2.a-f
  Based on documentation review, interview, and record review, the chief administrative officer failed to implement tuberculosis (TB) infection control activities including annually providing training and education related to recognizing the signs and symptoms of TB, for eight of eight sampled employees, and annually assessing the health care institution’s risk of exposure to infectious TB. The deficient practice posed a potential TB exposure risk to residents and required information could not be verified.
  Plan of correction accepted; correction date given by the community: August 14, 2026
• Opioid Prescribing and Treatment R9-10-120.F.4.a-c
  Based on observation, record review, documentation review and interview, for one of two residents sampled, who received opioid medication, without an active malignancy or an end of life condition, the manager failed to ensure an individual authorized to administer opioids documented in the resident's medical record; an identification of the resident's need for the opioid before the opioid was administered, and the monitoring of the effect of the opioid administered.
  Plan of correction accepted; correction date given by the community: June 30, 2026

April 15, 2025: complaint inspection, 2 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on documentation review, record review, and interview, the governing authority failed to administer a training program for all staff regarding fall prevention and fall recovery. The deficient practice posed a risk if a staff member was not properly trained to assist a resident who had fallen and was unable to recover independently.
  Plan of correction accepted; correction date given by the community: July 31, 2025
• Personnel R9-10-806.A.4.a-b
  Based on documentation review, record review, and interview, the manager failed to ensure a caregiver's skills and knowledge were verified and documented before the caregiver provided physical health services, for one of six sampled caregivers. The deficient practice posed a risk if a caregiver did not have the skills and knowledge necessary to meet a resident's needs.
  Plan of correction accepted; correction date given by the community: September 30, 2025

Other inspection reports

• August 11, 2026: complaint inspection. The following deficiencies were found during the on-site investigation of complaint 00179823 and 00179822 conducted on August 11, 2026: Read the Statement of Deficiencies on AZ Care Check.
• March 12, 2025: complaint inspection. Read the Statement of Deficiencies on AZ Care Check.

Inspections with no deficiencies listed

• July 6, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00175830 and 00175927 conducted on July 6, 2026.
• March 27, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00163437 and 00163436 conducted on March 27, 2026.
• March 9, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00161262, 00158668, 00158626, 00158307, 00157218, 00157194, and 00161490 conducted on March 9, 2026.
• January 20, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00156240 and 00156369 conducted on January 20, 2026.
• January 7, 2026: complaint inspection. No deficiencies were found during the on-site compliance inspection and investigation of complaints 00155403 and 00155402 conducted on January 7, 2026.
• December 8, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00152617 conducted on December 8, 2025.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 84 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.