Assisted Living
Joy & Care Assisted Living Home
2532 West Larkspur Drive, Phoenix, AZ 85029 · Map
Licensed for 8 residents
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Joy & Care Assisted Living Home is a state-licensed assisted living community in Phoenix, Arizona. It is licensed for 8 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Assisted LivingCare offered
8 residentsLicensed capacity
State licensedAssisted living home-directed
$3,400 to $4,900/moTypical assisted living start in Maricopa County, from 65 communities that publish prices
Prices
This community does not publish its prices.
Area costs
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price.
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
58Deficiencies cited
2Complaint inspections
Last inspection: Aug 28, 2026. See the record
License
Active, 8 residents
Assisted Living Home-Directed AL12059H.
Nearest emergency room
3.3 miles
Honor Health John C. Lincoln Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Joy & Care Assisted Living Home this community | 8 | Not published | Active | 58 deficiencies, 4 enforcement cases | |
| Corrine Assisted Living | 0.1 mi | 10 | Not published | Active | 2 deficiencies, 0 enforcement cases |
| Laurel Assisted Living Home | 0.6 mi | 10 | Not published | Active | 13 deficiencies, 2 enforcement cases |
| Master Care | 0.7 mi | 5 | Not published | Active | 6 deficiencies, 1 enforcement case |
| Lake View Retirement Villa | 0.8 mi | 5 | Not published | Active | 1 deficiency, 1 enforcement case |
State inspection record58 deficiencies, 4 enforcement cases
- Last inspection
- August 28, 2026
- Inspections
- 4, 58 deficiencies cited
- Complaint inspections
- 2, 2 with deficiencies cited
- Enforcement cases
- 4, $8,250 in civil penalties
- License active since 2022
Enforcement cases
- October 2, 2026: Civil Penalty $1,000 (in process); Notice of Enforcement Action (complete) case finalized
- January 21, 2026: Civil Penalty $3,500 (in process); Notice of Enforcement Action (complete) case finalized
- November 13, 2024: Civil Penalty $750 (complete) case closed (complete)
- July 29, 2024: Civil Penalty $3,000 (complete) case closed (complete)
August 28, 2026: compliance (annual) inspection, 8 deficiencies
- Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
Based on record review and interview, the assisted living home failed to maintain a standardized form for each resident that included the information prescribed in A.R.S. § 36-420.04.A.1-9 for two out of two residents sampled. The deficient practice posed a risk if the facility was not prepared in case of an emergency.
Plan of correction accepted; correction date given by the community: October 30, 2026 - Tuberculosis Screening R9-10-113.A.2.a-f
Based on documentation review, record review, and interview, the health care institution failed to ensure that the health care institution implemented tuberculosis (TB) infection control activities that included assessing risks of prior exposure to infectious TB, determining if the individual has signs or symptoms of TB, obtaining documentation of the individual's freedom from infectious TB, and annually providing training and education related to recognizing the signs and symptoms of TB to individuals employed by or providing volunteer services for the health care institution.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Administration R9-10-803.A.9
Based on documentation review, record review, and interview, the manager failed to ensure compliance with A.R.S. § 36-411, for two of two employees sampled. The deficient practice posed a risk if the employee was a danger to a vulnerable population.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Residency and Residency Agreements R9-10-807.A.1-2
Based on documentation review, record review, and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis before or within seven calendar days after the resident’s date of occupancy and as specified in R9-10-113 for one of two residents sampled. The deficient practice posed a TB exposure risk to residents.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Residency and Residency Agreements R9-10-807.B.1.a-b
Based on record review and interview, the manager failed to ensure a resident accepted by the assisted living facility submitted documentation signed by a medical practitioner or a registered nurse that stated whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints, for two of two residents sampled. The deficient practice posed a risk if the facility was unable to meet a resident's needs.
Plan of correction accepted; correction date given by the community: October 31, 2026
Show all 8
- Service Plans R9-10-808.C.1.g
Based on record review and interview, the manager failed to ensure that the caregiver documented the services provided in a resident’s medical record for one of two residents sampled. The deficient practice posed a risk as services could not be verified as provided against a service plan.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Medical Records R9-10-811.C.17
Based on documentation review, record review, and interview, the manager failed to ensure that a resident’s medical record contained documentation of notification to the resident of the availability of vaccination for influenza and pneumonia for two of two residents sampled. The deficient practice posed a potential illness risk to residents.
Plan of correction accepted; correction date given by the community: October 31, 2026 - Directed Care Services R9-10-815.C.6.a-b
Based on record review and interview, the manager failed to ensure a service plan included documentation of the resident's weight or documentation from a medical practitioner stating weighing the resident was contraindicated, for one of two residents sampled receiving directed care services. The deficient practice posed a health and safety risk to the residents.
Plan of correction accepted; correction date given by the community: October 31, 2026
October 20, 2025: complaint, compliance (annual) inspection, 32 deficiencies
- Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
Based on documentation review, record review, and interview, the manager of an assisted living home failed to maintain a standardized form for each resident that included the information prescribed in Arizona Revised Statutes (A.R.S.) § 36-420.04(A)(1-9). The deficient practice posed a risk if the emergency responder was not aware of critical health information for a resident.
Plan of correction accepted; correction date given by the community: February 28, 2026 - Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
Based on interview, and record review, the manager failed to ensure that an assisted living home maintained a copy of the document provided to the emergency responders and documentation of the actions required for a period of two years after the date of the emergency. The deficient practice posed a risk if the emergency responder was not aware of critical health information for the resident.
Plan of correction accepted; correction date given by the community: February 28, 2026 - Tuberculosis Screening R9-10-113.A.2.a-f
Based on documentation review and interview, the health care institution failed to ensure the health care institution documented and implemented tuberculosis (TB) infection control activities required in R9-10-113(A)(2)(d). The deficient practice posed a TB exposure risk to residents.
Plan of correction accepted; correction date given by the community: February 28, 2026 - Opioid Prescribing and Treatment R9-10-120.F.4.a-c
Based on observation, record review, and interview, for two of two residents sampled, who received opioid medication, without an active malignancy or an end of life condition, the manager failed to ensure an individual authorized to administer opioids documented in the resident's medical record; an identification of the resident's need for the opioid before the opioid was administered, and the monitoring of the effect of the opioid administered.
Plan of correction accepted; correction date given by the community: February 28, 2026 - Administration R9-10-803.A.9
Based on documentation review, record review, and interview, the governing authority failed to ensure compliance with A.R.S. § 36-411 for two of two employees sampled. The deficient practice posed a safety risk to residents.
Plan of correction accepted; correction date given by the community: February 28, 2026
Show all 9
- Quality Management R9-10-804.1.a-e
Based on documentation review and interview, the manager failed to ensure that a plan was implemented for an ongoing quality management program that, at a minimum, included the frequency of submitting a documented report to the governing authority. The deficient practice posed a risk as a quality management program documents the necessary information required to effectively manage services provided.
Plan of correction accepted; correction date given by the community: February 28, 2026 - Personnel R9-10-806.A.7
Based on documentation review, interview, and record review, the manager failed to ensure documentation was maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers working each day, including the hours worked by each. The deficient practice posed a risk as there was incomplete documentation identifying the staff present each day to ensure the health and safety of residents.
Plan of correction accepted; correction date given by the community: February 28, 2026 - Personnel R9-10-806.C.1.a-c
Based on record review and interview, the manager failed to ensure that a complete personnel record was available for two of four personnel sampled. The deficient practice posed a risk as the required information could not be verified.
Plan of correction accepted; correction date given by the community: February 28, 2026 - and 24 more in the report
September 26, 2024: complaint inspection, 6 deficiencies
- Service Plans R9-10-808.A.5.a
Based on record review and interview, the manager failed to ensure a written service plan included the signature and date from the resident or representative, for six of eight residents sampled. The deficient practice posed a health and safety risk if the resident or representative did not acknowledge the services that were to be provided.
Plan of correction accepted; correction date given by the community: September 26, 2024 - Service Plans R9-10-808.A.5.b
Based on record review and interview, the manager failed to ensure a written service plan included the signature and date from the manager, for five of eight residents sampled. The deficient practice posed a risk if the service plan was not developed to articulate decisions and agreements.
Plan of correction accepted; correction date given by the community: September 26, 2024 - Directed Care Services R9-10-815.F.2.a.i-ii
Based on documentation review, observation, and interview, for a facility authorized to provide directed care services, the manager failed to ensure there was a means of exiting the facility that provided access to an outside area from which a resident could exit to a location at least 30 feet away from the facility and controlled or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if facility staff were unaware of the egress of a resident from the facility.
Plan of correction accepted; correction date given by the community: September 26, 2024 - R9-10-816.B.3.c R9-10-816.B.3.c
Based on record review and interview, the manager failed to ensure a medication administered to a resident was documented in the resident's medical record, for one of eight residents sampled. The deficient practice posed a risk as medication could not be verified as administered against a medication order.
Plan of correction accepted; correction date given by the community: September 26, 2024 - R9-10-816.F.3.a R9-10-816.F.3.a
Based on observation, documentation review and interview, the manager failed to ensure policies and procedures were implemented for discarding medication. The deficient practice posed a risk as the standards expected of employees were not followed.
Plan of correction accepted; correction date given by the community: September 26, 2024 - R9-10-820.B.4.c.v R9-10-820.B.4.c.v
Based on observation and interview, the manager failed to ensure the bathroom accessible from a common area contained paper towels in a dispenser or a mechanical air hand dryer. The deficient practice posed a potential risk to infection control.
Plan of correction accepted; correction date given by the community: September 26, 2024
June 17, 2024: compliance (annual) inspection, 12 deficiencies
- Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
Based on documentation review, record review, and interview, the health care institution failed to develop and administer a training program for all staff regarding fall prevention and fall recovery to include initial training and continued competency training for two of two sampled personnel. The deficient practice posed a risk as organized instruction and information related to resident care and safety was not developed and implemented.
Plan of correction accepted; correction date given by the community: August 31, 2024 - Personnel R9-10-806.A.1.b.i
Based on observation, record review, documentation review, and interview, the manager failed to ensure a caregiver provided documentation of completion of a caregiver training program approved by the Board of Examiners for Nursing Care Institution Administrators and Assisted Living Facility Managers (NCIA Board), for two of four sampled caregivers. The deficient practice posed a risk if the employees were not qualified to provide the required services and the Department was provided false or misleading information.
Plan of correction accepted; correction date given by the community: August 17, 2024 - Personnel R9-10-806.A.7
Based on observation and interview, the manager failed to ensure documentation was maintained of the caregivers and assistant caregivers working each day, including the hours worked by each. The deficient practice posed a risk as there was no documentation to identify the staff that was present each day to ensure the health and safety of residents.
Plan of correction accepted; correction date given by the community: June 17, 2024 - Personnel R9-10-806.B.4.a-b
Based on observation, record review, documentation review, and interview, the manager failed to ensure at least the manager or caregiver was present at the assisted living home when a resident was present in the assisted living home. The deficient practice posed a risk as no qualified employee was present to meet resident needs.
Plan of correction accepted; correction date given by the community: June 17, 2024 - Personnel R9-10-806.C.1.a-c
Based on observation, record review and interview, the manager failed to ensure a personnel record for each employee included documentation of all requirements in R9-10-806(C)(1), for two of four personnel sampled. The deficient practice posed a risk as the required information could not be verified for E1 and E4.
Plan of correction accepted; correction date given by the community: August 31, 2024
Show all 9
- Residency and Residency Agreements R9-10-807.D.1-10
Based on record review and interview, the manager failed to ensure before or at the time of an individual's acceptance by an assisted living facility, there was a documented residency agreement with the assisted living facility, for six of six sampled residents. The deficient practice posed a risk if the resident was not informed of the terms of residency.
Plan of correction accepted; correction date given by the community: August 31, 2024 - Medical Records R9-10-811.A.5
Based on documentation review, observation, and interview, the manager failed to ensure a resident's medical record was protected from loss, damage, or unauthorized use. The deficient practice posed a risk of protected and sensitive resident health information being disclosed without the resident's consent or knowledge.
Plan of correction accepted; correction date given by the community: June 17, 2024 - Directed Care Services R9-10-815.F.2.a.i-ii
Based on documentation review, observation, and interview, for a facility authorized to provide directed care services, the manager failed to ensure there was a means of exiting the facility that provided access to an outside area from which a resident could exit to a location at least 30 feet away from the facility and controlled or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if facility staff were unaware of the egress of a resident from the facility.
Plan of correction accepted; correction date given by the community: June 17, 2024 - and 4 more in the report
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 8 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Home-Directed
- License number
- AL12059H
- License status
- Active
- Licensed capacity
- 8
- County
- Maricopa County
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.3 mi, nursing home 0.9 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Honor Health John C. Lincoln Medical Center, Phoenix. 3.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Christian Care Nursing Center, Phoenix. 0.9 miles away, straight line.
- Nearest home health agency office
- American Premier Home Health Care, Phoenix. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85029 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032550 North Phoenix Dialysis (Fmc), Phoenix, 2.3 miles away, straight line (CMS rating 3 of 5 stars)
032647-Fmc North Mountain, Phoenix, 2.5 miles away, straight line (CMS rating 3 of 5 stars)
032646-Fmc-Glendale Town Center, Glendale, 2.7 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 101 Medicare hospices tell CMS they serve ZIP code 85029.
American Premier Hospice, LLC, office in Phoenix, 0.9 miles away, straight line
Wings Of Hope Hospice And Palliative Care, Inc., office in Phoenix, 0.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Family First Hospice, Inc, office in Phoenix, 0.9 miles away, straight line - Nearest geriatric medicine practice
- Honorhealth Medical Group, LLC, Phoenix. 3.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire relatively low, tornado very low, heat wave very high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Joy & Care Assisted Living Home provide?
Joy & Care Assisted Living Home is licensed by the state of Arizona for assisted living in Phoenix, Arizona. Its licensed capacity is 8 residents.
Does Lilisity rate Joy & Care Assisted Living Home?
No. We publish state licensing details for Joy & Care Assisted Living Home but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Joy & Care Assisted Living Home cost?
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. Joy & Care Assisted Living Home does not publish its prices.
How do I contact Joy & Care Assisted Living Home?
Visit Joy & Care Assisted Living Home at 2532 West Larkspur Drive, Phoenix, AZ 85029.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid
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