Assisted Living
Immaculate Heart of Mary Assisted Living Home
3678 East Thornton Avenue, Gilbert, AZ 85297 · Map
Licensed for 10 residents
Immaculate Heart of Mary Assisted Living Home is a state-licensed assisted living community in Gilbert, Arizona. It is licensed for 10 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Jun 3, 2026. See the record
License
Active, 10 residents
Assisted Living Home-Directed AL12371H.
Nearest emergency room
3.0 miles
Mercy Gilbert Medical Center, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Immaculate Heart of Mary Assisted Living Home this community | 10 | Not published | Active | 16 deficiencies, 4 enforcement cases | |
| Azalea Assisted Living | 0.7 mi | 10 | Not published | Active | 7 deficiencies, 1 enforcement case |
| Infinite Care in Gilbert | 1.0 mi | 10 | Not published | Active | 8 deficiencies, 3 enforcement cases |
| Accolade Assisted Living | 1.1 mi | 10 | Not published | Active | 0 deficiencies, 0 enforcement cases |
| Majestic Rose - Pr | 1.3 mi | 10 | Not published | Active | 16 deficiencies, 1 enforcement case |
State inspection record16 deficiencies, 4 enforcement cases
- Last inspection
- June 3, 2026
- Inspections
- 4, 16 deficiencies cited
- Complaint inspections
- 4, 4 with deficiencies cited
- Enforcement cases
- 4, $2,700 in civil penalties
- License active since 2022
Enforcement cases
- September 18, 2026: Civil Penalty $250 (complete); Notice of Enforcement Action (complete) case closed (complete)
- August 14, 2024: Civil Penalty $1,700 (complete) case closed (complete)
- July 22, 2024: Civil Penalty $500 (complete) case closed (complete)
- May 6, 2024: Civil Penalty $250 (complete) case closed (complete)
June 3, 2026: complaint, compliance (annual) inspection, 7 deficiencies
- Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
Based on documentation review, record review, and interview, the governing authority failed to administer a training program for all staff regarding fall prevention and fall recovery. The deficient practice posed a risk if a staff member was not properly trained to assist a resident who had fallen and was unable to recover independently.
Plan of correction accepted; correction date given by the community: June 5, 2026 - Administration R9-10-803.C.1.w
Based on documentation review, and interview, the manager failed to ensure that policies and procedures were implemented to protect the health and safety of a resident, which covers a quality management program, including incident reports and supporting documentation.
Plan of correction accepted; correction date given by the community: June 5, 2026 - Residency and Residency Agreements R9-10-807.A.1-2
Based on record review and interview, the manager failed to ensure a resident provided evidence of freedom from infectious tuberculosis (TB) as specified in R9-10-113.A.2.a.i-ii. The deficient practice posed a TB exposure risk to residents.
Plan of correction accepted; correction date given by the community: June 5, 2026 - Residency and Residency Agreements R9-10-807.B.1.a-b
Based on record review and interview, the manager failed to ensure that before or at the time of acceptance of an individual, the individual submitted documentation that was dated within 90 calendar days before the individual was accepted by an assisted living facility which included if the individual was expected to receive supervisory care services, personal care services, or directed care services, and included whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints; and was dated and signed by a physician, registered nurse ...
Plan of correction accepted; correction date given by the community: June 5, 2026 - Medical Records R9-10-811.A.1
Based on documentation review, record review, and interview, the manager failed to ensure a medical record was maintained for each resident according to A.R.S. Title 12, Chapter 13, Article 7.1. The deficient practice posed a risk as the required information could not be verified for the sampled resident.
Plan of correction accepted; correction date given by the community: June 5, 2026 - Emergency and Safety Standards R9-10-819.A.2
Based on documentation review and interview, the manager failed to ensure the disaster plan required in subsection(A)(1) is reviewed at least once every 12 months.
Plan of correction accepted; correction date given by the community: June 8, 2026 - Emergency and Safety Standards R9-10-819.A.4
Based on documentation review and interview, the manager did not ensure that a disaster drill for employees was conducted at least once every three months on each shift and documented.
Plan of correction accepted; correction date given by the community: June 7, 2026
July 19, 2024: complaint inspection, 1 deficiency
- Administration R9-10-803.A.3.b.i-ii
Based on observation, documentation review, and interview, the governing authority failed to designate, in writing, a manager who had either a certificate as an assisted living facility manager issued under A.R.S. § 36-446.04(C), or a temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.06. The deficient practice posed a risk if the assisted living facility was unable to ensure compliance with applicable Rules.
Plan of correction accepted; correction date given by the community: August 1, 2024
June 26, 2024: complaint, compliance (annual) inspection, 4 deficiencies
- Directed Care Services R9-10-815.F.2.a.i-ii
Based on documentation review, observation, and interview, the manager failed to ensure the means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased physical effort, controlled or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if staff were unaware of the egress of a resident from the facility.
Plan of correction accepted; correction date given by the community: June 26, 2024 - R9-10-816.B.3.c R9-10-816.B.3.c
Based on record review and interview, the manager failed to ensure a medication administered to a resident was documented in the resident's medical record, for two of two sampled residents who received medication administration services. The deficient practice posed a risk if a resident experienced a change in condition due to improper administration of medication.
Plan of correction accepted; correction date given by the community: July 1, 2024 - R9-10-816.F.1 R9-10-816.F.1
Based on observation and interview, the manager failed to ensure medication stored by the facility was stored in a locked area. The deficient practice posed a risk to the physical health and safety of residents with access to the medication.
Plan of correction accepted; correction date given by the community: June 26, 2024 - R9-10-819.A.11 R9-10-819.A.11
Based on observation and interview, the manager failed to ensure poisonous or toxic materials stored by the facility were stored in a locked area and inaccessible to residents. The deficient practice posed a risk to the physical health and safety of residents with access to the materials.
Plan of correction accepted; correction date given by the community: June 26, 2024
March 7, 2024: complaint inspection, 4 deficiencies
- Administration R9-10-803.A.9
Based on record review and interview, the governing authority failed to ensure compliance with A.R.S. § 36-411, which required employees to have a valid fingerprint clearance card or fingerprint clearance card application within 20 working days of hire and for owners to make documented, good faith efforts to verify the current status of a person's fingerprint clearance card; for one of five sampled personnel records which posted a safety risk.
Plan of correction accepted; correction date given by the community: April 25, 2024 - Personnel R9-10-806.B.4.b.i
Based on observation, record review, and interview, the manager failed to ensure if the manager or caregiver was not awake during nighttime hours, the manager or caregiver could hear and respond to a resident needing assistance. The deficient practice posed a health and safety risk to the resident.
Plan of correction accepted; correction date given by the community: April 25, 2024 - Personnel R9-10-806.C.1.a-c
Based on observation, documentation review, record review, and interview, the manager failed to ensure one of six sampled employees or volunteers had a record maintained at the facility.
Plan of correction accepted; correction date given by the community: April 25, 2024 - R9-10-819.A.1.b R9-10-819.A.1.b
Based on observation and interview, the manager failed to ensure the premises was free from a condition or situation that may cause a resident or other individual to suffer physical injury.
Plan of correction accepted; correction date given by the community: April 25, 2024
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Home-Directed
- License number
- AL12371H
- License status
- Active
- Licensed capacity
- 10
- County
- Maricopa County
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.0 mi, nursing home 2.6 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- Mercy Gilbert Medical Center, Gilbert. 3.0 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- The Center at Val Vista, LLC, Gilbert. 2.6 miles away, straight line.
- Nearest home health agency office
- Freedom Home Health, Gilbert. 4.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85297 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032635 Gilbert Dialysis (Fmc), Gilbert, 2.7 miles away, straight line (CMS rating 4 of 5 stars)
032610 Southeast Valley Dialysis (Fmc), Queen Creek, 4.6 miles away, straight line (CMS rating 3 of 5 stars)
032661-Fresenius Kidney Care Gateway, Chandler, 5.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 54 Medicare hospices tell CMS they serve ZIP code 85297.
Hospice Of The Valley East, office in Gilbert, 2.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice At Home Of Arizona, LLC, office in Mesa, 7.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Endeavor Hospice, office in Mesa, 8.0 miles away, straight line - Nearest geriatric medicine practice
- Banner Urgent Care Services LLC, Gilbert. 8.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado very low, heat wave very high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Immaculate Heart of Mary Assisted Living Home provide?
Immaculate Heart of Mary Assisted Living Home is licensed by the state of Arizona for assisted living in Gilbert, Arizona. Its licensed capacity is 10 residents.
Does Lilisity rate Immaculate Heart of Mary Assisted Living Home?
No. We publish state licensing details for Immaculate Heart of Mary Assisted Living Home but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Immaculate Heart of Mary Assisted Living Home cost?
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. Immaculate Heart of Mary Assisted Living Home does not publish its prices.
How do I contact Immaculate Heart of Mary Assisted Living Home?
Visit Immaculate Heart of Mary Assisted Living Home at 3678 East Thornton Avenue, Gilbert, AZ 85297.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid