Frances Residential Care #1

Last inspection

January 29, 2026

Inspections

3, 9 deficiencies cited

Complaint inspections

2, 2 with deficiencies cited

Enforcement cases

2, $1,250 in civil penalties

• License active since 2015

Enforcement cases

• November 20, 2024: Civil Penalty $500 (complete) case closed (complete)
• June 5, 2024: Civil Penalty $750 (complete) case closed (complete)

January 29, 2026: complaint, compliance (annual) inspection, 1 deficiency

• Medication Services R9-10-817.B.3.b
  Based on record review and interview, the manager failed to ensure a medication administered to a resident was administered in compliance with a medication order, for one of two residents sampled who received medication administration. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
  Plan of correction accepted; correction date given by the community: March 12, 2026

September 24, 2024: complaint inspection, 5 deficiencies

• Residency and Residency Agreements R9-10-807.D.10
  Based on record review and interview, the manager failed to ensure before or at the time of an individual's acceptance by the assisted living facility, there was a documented residency agreement with the assisted living facility which included the manager's signature and date signed, for one of two residents sampled.
  Plan of correction accepted; correction date given by the community: September 24, 2024
• Service Plans R9-10-808.A.1
  Based on record review and interview, the manager failed to ensure a resident had a written service plan completed no later than 14 calendar days after the resident's date of acceptance, for one of two residents sampled. The deficient practice posed a risk as there was no service plan to direct services to be provided to a resident.
  Plan of correction accepted; correction date given by the community: September 24, 2024
• Service Plans R9-10-808.A.4.b.iii
  Based on record review and interview, the manager failed to ensure a written service plan was updated at least once every three months, for one of one residents sampled receiving directed care services.
  Plan of correction accepted; correction date given by the community: October 21, 2024
• Personal Care Services R9-10-814.B.2.b.i-iii
  Based on interview and record review, the manager failed to ensure the facility did not retain a resident who was confined to a bed or chair because of an inability to ambulate even with assistance, unless the facility obtained a written determination from a medical practitioner, every six months, stating the resident's needs were met by the facility and the resident's needs were within the facility's scope of services, for one of two residents sampled who was confined to a bed or chair.
  Plan of correction accepted; correction date given by the community: October 23, 2024
• Directed Care Services R9-10-815.E.1-2
  Based on observation, record review, and interview, the manager failed to ensure a bell, intercom, or other mechanical means to alert employees to a residents needs or emergencies was available in a bedroom being used by a resident receiving directed care services or had implemented another means to alert a caregiver or assistant caregiver to a resident's needs or emergencies.
  Plan of correction accepted; correction date given by the community: September 24, 2024

April 26, 2024: compliance (annual) inspection, 3 deficiencies

• Directed Care Services R9-10-815.F.2.a.i-ii
  Based on documentation review, observation, and interview, for a facility authorized to provide directed care services, the manager failed to ensure there was a means of exiting the facility that provided access to an outside area which allowed a resident to be at least 30 feet away from the facility and controlled or alerted employees of the egress of a resident from the facility.
  Plan of correction accepted; correction date given by the community: April 27, 2024
• Tuberculosis Screening R9-10-113.A.2.c
  Based on record review and interview, the health care institution's chief administrative officer failed to implement tuberculosis (TB) infection control activities to include annual training and education related to recognizing the signs and symptoms of TB to individuals employed by the health care institution, for two of two sampled employees.
  Plan of correction accepted; correction date given by the community: April 27, 2024
• Tuberculosis Screening R9-10-113.A.2.d
  Based on documentation review and interview, the manager failed to ensure that the health care institution established, documented, and implemented tuberculosis infection control activities that included annually assessing the health care institution's risk of exposure to infectious tuberculosis.
  Plan of correction accepted; correction date given by the community: July 17, 2024

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.