Eternal Spring of Gilbert

Last inspection

May 22, 2026

Inspections

12, 17 deficiencies cited

Complaint inspections

12, 5 with deficiencies cited

Enforcement cases

5, $7,250 in civil penalties

• No deficiencies cited at the last 2 inspections (May 2026)
• License active since 2019

Enforcement cases

• July 9, 2025: Civil Penalty $2,500 (complete) case closed (complete)
• April 2, 2025: Civil Penalty $2,750 (complete) case closed (complete)
• March 17, 2025: Civil Penalty $750 (complete) case closed (complete)
• January 3, 2025: Civil Penalty $250 (complete) case closed (complete)
• March 26, 2024: Civil Penalty $1,000 (complete) case closed (complete)

March 16, 2026: complaint inspection, 2 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
  Based on record review and interview, the assisted living center failed to maintain a standardized form for each resident that included the information prescribed in subsection A of this section, for two of three sampled residents. The deficient practice posed a risk if the facility was not prepared in case of an emergency.
  Plan of correction accepted; correction date given by the community: April 6, 2026
• Administration R9-10-803.A.10
  Based on record review, documentation review, and interview, the manager failed to ensure that the health, safety, or welfare of a resident was not placed at risk of harm. The deficient practice posed a risk to health and safety as the resident's whereabouts were unknown.
  Plan of correction accepted; correction date given by the community: December 30, 2025

April 29, 2025: complaint, compliance (annual) inspection, 5 deficiencies

• Administration R9-10-803.A.9
  Based on documentation review, record review, and interview, the manager failed to ensure compliance with Arizona Revised Statutes (A.R.S.) § 36-411(A), for one of eight sampled employees. The deficient practice posed a risk if the employees were a danger to a vulnerable population.
  Plan of correction accepted; correction date given by the community: July 31, 2025
• Service Plans R9-10-808.A.1-5
  Based on record review and interview, the manager failed to ensure a resident had a written service plan, for four of ten sampled residents. The deficient practice posed a risk as there was no service plan to direct services to be provided to a resident.
  Plan of correction accepted; correction date given by the community: July 31, 2025
• Service Plans R9-10-808.A.4.a
  Based on record review and interview, the manager failed to ensure a resident's written service plan was reviewed and updated no later than 14 calendar days after a significant change in the resident's physical, cognitive, or functional condition, for one of ten residents sampled.
  Plan of correction accepted; correction date given by the community: July 31, 2025
• Service Plans R9-10-808.A.4.b.ii
  Based on record review and interview, the manager failed to ensure a resident had a written service plan reviewed and updated at least once every three months for two of ten residents sampled receiving personal care services.
  Plan of correction accepted; correction date given by the community: July 31, 2025
• Service Plans R9-10-808.A.4.b.iii
  Based on record review and interview, the manager failed to ensure a resident had a written service plan reviewed and updated at least once every three months for three of ten residents sampled receiving directed care services.
  Plan of correction accepted; correction date given by the community: July 31, 2025

January 29, 2025: complaint inspection, 5 deficiencies

• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.A.1-9
  Based on documentation review, record review, and interview, the assisted living home failed to provide the required documentation to an emergency responder, for one of two sampled residents for whom an emergency responder had been contacted.
  Plan of correction accepted
• Personnel R9-10-806.A.4.a
  Based on documentation review, record review, and interview, the manager failed to ensure an assistant caregiver's skills and knowledge were verified and documented before the caregiver provided physical health services on behalf of the facility, for one of one sampled caregiver. The deficient practice posed a risk if employees did not have the skills and knowledge necessary to ensure the health and safety of residents.
  Plan of correction accepted
• Personnel R9-10-806.A.10
  Based on record review and interview, the manager failed to ensure a personnel record for each employee included documentation of cardiopulmonary resuscitation (CPR) training, for one of one caregivers sampled. The deficient practice posed a risk if E2 were unable to perform CPR.
  Plan of correction accepted
• Personnel R9-10-806.C.1.a-c
  Based on record review and interview, the manager failed to ensure a personnel record was established and maintained, for one of two sampled employees. The deficient practice posed a risk as required information could not be verified.
  Plan of correction accepted
• Medical Records R9-10-811.A.1
  Based on record review and interview, the manager failed to ensure a medical record was maintained at the facility, for one of two residents reviewed.
  Plan of correction accepted

December 30, 2024: complaint inspection, 3 deficiencies

• Administration R9-10-803.J.1-6
  Based on documentation review and interview, after the manager had a reasonable basis, according to Arizona Revised Statutes (A.R.S.) § 46-454, to believe abuse, neglect, or exploitation had occurred on the premises, the manager failed to report the suspected abuse, neglect, or exploitation, initiate an investigation of the suspected abuse, neglect, or exploitation, and maintain documentation including all requirements of this rule for at least 12 months after the date the investigation was initiated.
  Plan of correction accepted
• Personnel R9-10-806.A.4.a
  Based on documentation review, record review, and interview, the manager failed to ensure an caregiver or assistant caregiver's skills and knowledge were verified and documented before the caregiver provided physical health services on behalf of the facility, for one of one sampled caregiver. The deficient practice posed a risk if employees did not have the skills and knowledge necessary to ensure the health and safety of residents.
  Plan of correction accepted
• Residency and Residency Agreements R9-10-807.B.1.a.i-iii
  Based on record review and interview, the manager failed to ensure before or at the time of acceptance of an individual, the individual submitted documentation dated within 90 calendar days before the individual was accepted by the assisted living facility to include whether the individual required continuous medical services, continuous or intermittent nursing services, or restraints, for one of four sampled residents. The deficient practice posed a risk if staff were unable to meet the needs of residents.
  Plan of correction accepted

Other inspection reports

• October 1, 2025: complaint inspection. Read the Statement of Deficiencies on AZ Care Check.

Inspections with no deficiencies listed

• May 22, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00170794 conducted on May 22, 2026.
• May 6, 2026: complaint, compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection and investigation of complaint 00168747 conducted on May 6, 2026.
• December 8, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00152412, 00150522, and 00148849 conducted on December 8, 2025.
• June 12, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00115693, 00126526, 00127808, 00131291, and 00133402 conducted on June 12, 2025.
• April 23, 2024: complaint inspection. An on-site investigation of complaint AZ00208768 was conducted on April 23, 2024, and no deficiencies were cited.
• February 29, 2024: complaint inspection. An on-site investigation of complaint AZ00205391 and AZ00206615 was conducted on February 29, 2024, and no deficiencies were cited :

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 128 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.