Diamond Quality Assisted Living Care Home

Last inspection

November 14, 2024

Inspections

2, 7 deficiencies cited

Complaint inspections

1, 1 with deficiencies cited

Enforcement cases

1, $1,000 in civil penalties

• No deficiencies cited at the last inspection (November 2024)
• License active since 2005

Enforcement cases

• April 4, 2024: Civil Penalty $1,000 (complete) case closed (complete)

February 13, 2024: complaint inspection, 7 deficiencies

• Administration R9-10-803.C.1.w
  Based on documentation review, record review, and interview, for one resident reviewed, the manager failed to implement the facility's incident reporting policy. The deficient practice posed a risk to the health and safety of residents if incident reporting policies and procedures were not implemented, and documentation of incident reports did not include all relevant information, notifications, and actions implemented to prevent recurrence.
  Plan of correction accepted; correction date given by the community: February 13, 2024
• Administration R9-10-803.J.1-6
  Based on documentation review, record review, and interview, for one resident reviewed, the administrator failed to report and document an allegation of exploitation, according to Arizona Revised Statutes (A.R.S.) § 46-454. The deficient practice posed a risk as the Department was unable to assess if there was an immediate health and safety concern for residents who resided in the assisted living facility.
  Plan of correction accepted; correction date given by the community: February 13, 2024
• Personnel R9-10-806.A.4.a-b
  Based on record review, and interview, for one assistant caregiver reviewed, the manager failed to ensure an assistant caregiver's skills and knowledge were verified and documented before the assistant caregiver provided physical health services or behavioral health services, and according to policies and procedures. The deficient practice posed a health and safety risk to residents, if an assistant caregiver did not have the documented skills and knowledge to provide care and services for a resident.
  Plan of correction accepted; correction date given by the community: March 1, 2024
• Personnel R9-10-806.A.9
  Based on observation, record review, documentation review, and interview, for one assistant caregiver reviewed, the manager failed to ensure that before providing assisted living services, a caregiver or assistant caregiver received orientation specific to the duties to be performed by the caregiver. The deficient practice posed a health and safety risk to residents if a caregiver did not receive the required orientation.
  Plan of correction accepted; correction date given by the community: March 1, 2024
• Personnel R9-10-806.A.10
  Based on observation, record review, and interview, for one of three caregivers reviewed, the manager failed to ensure a caregiver provided documentation of cardiopulmonary resuscitation training (CPR) certification specific to adults which included a demonstration. The deficient practice posed a health and safety risk to residents if caregivers did not have CPR training which included a demonstration of the employee's ability to perform CPR.
  Plan of correction accepted; correction date given by the community: February 20, 2024
• Directed Care Services R9-10-815.B.1
  Based on observation, record review, and interview, for one resident reviewed, who was unable to walk, even with assistance, the manager failed to ensure the resident's primary care provider (PCP) or other medical practitioner (MP) examined the resident every six months, reviewed the facility's scope of services, and signed and dated a determination stating the resident's needs were being met by the facility. The deficient practice posed a health risk to a resident if a resident's condition was not reviewed by a PCP or MP, to approve a resident's stay at the facility.
  Plan of correction accepted; correction date given by the community: February 22, 2024
• Directed Care Services R9-10-815.C.1
  Based on record review and interview, for one resident reviewed, the manager failed to ensure the service plan, for a resident receiving directed care services. included skin maintenance to prevent and treat bruises, injuries, pressure sores, and infections.
  Plan of correction accepted; correction date given by the community: February 13, 2024

Inspections with no deficiencies listed

• November 14, 2024: compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection conducted on November 14, 2024.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 10 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.