Crestlane Care Assisted Living

Last inspection

January 15, 2026

Inspections

3, 13 deficiencies cited

Complaint inspections

1, 1 with deficiencies cited

Enforcement cases

2, $750 in civil penalties

• License active since 2021

Enforcement cases

• March 9, 2026: Civil Penalty $250 (complete); Notice of Enforcement Action (complete) case closed (complete)
• January 6, 2025: Civil Penalty $500 (complete) case closed (complete)

January 15, 2026: compliance (annual) inspection, 6 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based on documentation review, record review, and interview, the health care institution failed to develop and administer a training program for all staff regarding fall prevention and fall recovery that included initial training and continued competency training. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: February 28, 2026
• Tuberculosis Screening R9-10-113.A.2.a-f
  Based on record review, documentation review, and interview, the health care institution failed to implement tuberculosis (TB) infection control activities, including annually providing training and education related to recognizing the signs and symptoms of TB to individuals employed by the health care institution and annually assessing the health care institution's risk of exposure to infectious tuberculosis. The deficient practice posed a risk as the caregiver received no organized instruction or information related to TB surveillance.
  Plan of correction accepted; correction date given by the community: February 1, 2026
• Personnel R9-10-806.A.7
  Based on documentation review and interview, the manager failed to ensure documentation was maintained of the caregivers working each day, including the hours worked by each. The deficient practice posed a risk as there was no documentation to identify what staff was present each day to ensure the health and safety of residents.
  Plan of correction accepted; correction date given by the community: January 31, 2026
• Personnel R9-10-806.A.8.a-b
  Based on documentation review, record review, and interview, the manager failed to ensure a personnel record for each employee included documentation of evidence of freedom from infectious tuberculosis (TB), as specified in R9-10-113, for one of three personnel sampled. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: February 28, 2026
• Residency and Residency Agreements R9-10-807.A.1-2
  Based on documentation review, record review, and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis (TB) before or within seven calendar days after the resident's date of occupancy and as specified in R9-10-113, for two of two residents sampled. The deficient practice posed a TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: March 15, 2026
• Service Plans R9-10-808.A.3.c
  Based on record review and interview, the manager failed to ensure a resident's written service plan included the amount, type, and frequency of assisted living services provided to the resident, for one of two residents sampled. The deficient practice posed a risk as the service plans did not reinforce and clarify the services to be provided to a resident.
  Plan of correction accepted; correction date given by the community: March 31, 2026

November 14, 2024: complaint, compliance (annual) inspection, 6 deficiencies

• Resident Rights R9-10-810.B.1
  Based on observation, record review, and interview, for one of two residents reviewed, the manager failed to ensure a resident was treated with dignity, respect, and consideration. The deficient practice posed a risk as a resident's rights were violated.
  Plan of correction accepted; correction date given by the community: November 20, 2024
• Resident Rights R9-10-810.B.2.h
  Based on observation, record review, and interview, the manager failed to ensure a resident was not subjected to seclusion. The deficient practice posed a risk if a resident or other individuals could be locked in a bedroom.
  Plan of correction accepted; correction date given by the community: November 20, 2024
• Directed Care Services R9-10-815.F.1
  Based on documentation review, observation, and interview, the manager failed to ensure policies and procedures were implemented ensuring the safety of a resident who may wander. The deficient practice posed a health and safety risk to the residents.
  Plan of correction accepted; correction date given by the community: November 20, 2024
• R9-10-816.B.3.b R9-10-816.B.3.b
  Based on record review and interview, the manager failed to ensure a medication was administered in compliance with a medication order, for one of two residents reviewed. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
  Plan of correction accepted; correction date given by the community: November 20, 2024
• R9-10-818.D.1 R9-10-818.D.1
  Based on record review and interview, the manager failed to ensure when a resident had an incident that resulted in the resident needing medical services, a caregiver immediately notified the resident's primary care provider, for one of two residents reviewed who had an incident that resulted in the resident needing medical services. The deficient practice posed a health and safety risk.
  Plan of correction accepted; correction date given by the community: November 21, 2024
• R9-10-818.D.2.f R9-10-818.D.2.f
  Based on record review and interview, the manager failed to ensure when a resident had an incident that resulted in the resident needing medical services, a caregiver documented any action taken to prevent the incident from occurring in the future, for one of two residents reviewed who had an incident that resulted in the resident needing medical services. The deficient practice posed a health and safety risk.
  Plan of correction accepted; correction date given by the community: November 25, 2024

November 29, 2023: compliance (annual) inspection, 1 deficiency

• Personnel R9-10-806.A.8.a-b
  Based on record review and interview, the manager failed to provided evidence of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for one of four employees reviewed. The deficient practice posed a TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: December 27, 2023

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 5 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.