Brookdale Central Chandler

Last inspection

June 9, 2026

Inspections

20, 34 deficiencies cited

Complaint inspections

18, 8 with deficiencies cited

Enforcement cases

1, $750 in civil penalties

• License active since 2024

Enforcement cases

• January 21, 2026: Civil Penalty $750 (complete); Notice of Enforcement Action (complete) case closed (complete)

June 9, 2026: complaint inspection, 1 deficiency

• Emergency and Safety Standards R9-10-819.D.2.a-f
  Based on interview and record review, the manager failed to ensure that when a resident has an accident, emergency, or injury that resulted in the resident needing medical services, a caregiver or assistant caregiver documented the date and time of the accident, emergency, or injury; a description of the accident, emergency, or injury; the names of individuals who observed the accident, emergency, or injury; the actions taken by the caregiver or assistant caregiver; the individuals notified by the caregiver or assistant caregiver; and any action taken to prevent the accident, emergency, or ...
  Plan of correction accepted; correction date given by the community: July 3, 2026

May 12, 2026: complaint inspection, 1 deficiency

• Service Plans R9-10-808.A.1-5
  Based on record review and interview, the manager failed to ensure a written service plan was completed no later than 14 calendar days after the resident’s date of acceptance, for one out of two residents sampled. The deficient practice posed a risk as there was no service plan to direct services to be provided to a resident.
  Plan of correction accepted; correction date given by the community: June 15, 2026

March 9, 2026: complaint, compliance (annual) inspection, 6 deficiencies

• Administration R9-10-803.A.10
  Based on record review and interview, the manager failed to ensure that the health, safety, or welfare of a resident was not placed at risk of harm. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: April 23, 2026
• Personnel R9-10-806.A.4.a-b
  Based on documentation review, record review, and interview, the manager failed to ensure a caregiver's skills and knowledge were verified and documented before the caregiver provided physical health services for two of four employees sampled. The deficient practice posed a risk if the employees were unable to meet a resident's needs.
  Plan of correction accepted; correction date given by the community: April 30, 2026
• Residency and Residency Agreements R9-10-807.A.1-2
  Based on documentation review, record review, and interview, the manager failed to ensure that a resident provided evidence of freedom from infectious tuberculosis (TB) within seven calendar days after the resident's date of occupancy, as stated in R9-10-113 for three of seven residents sampled. The deficient practice posed a TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: April 30, 2026
• Service Plans R9-10-808.A.1
  Based on record review and interview, the manager failed to ensure that a resident had a service plan that was completed no later than 14 calendar days after the resident’s date of acceptance. for one out of seven residents sampled. The deficient practice posed a risk as there was no service plan to direct services to be provided to a resident.
  Plan of correction accepted; correction date given by the community: April 30, 2026
• Personal Care Services R9-10-814.B.1-2
  Based on record review and interview, the manager failed to ensure the facility did not accept or retain a resident who was confined to a bed or chair because of an inability to ambulate even with assistance, unless the facility obtained a written determination from a medical practitioner, every six months, that stated the resident's needs could be met by the facility and the resident's needs were within the facility's scope of services, for one residents reviewed who was confined to a bed or chair. The deficient practice posed a risk if the facility was unable to meet a resident's needs.
  Plan of correction accepted; correction date given by the community: April 30, 2026
• Environmental Standards R9-10-820.A.14.a-c
  Based on observation, documentation review, and interview, the manager failed to ensure that if pets or animals were allowed in the assisted living facility, pets or animals were licensed consistent with local ordinances.
  Plan of correction accepted; correction date given by the community: April 30, 2026

November 28, 2025: complaint inspection, 2 deficiencies

• Personnel R9-10-806.A.8.a-b
  Based on documentation review, record review and interview, the manager failed to ensure an employee provided documentation of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for one of five caregivers sampled. The deficient practice posed a potential TB exposure risk to residents.
  Plan of correction accepted; correction date given by the community: February 15, 2026
• Personnel R9-10-806.A.10
  Based on record review, documentation review, and interview, the manager failed to ensure a caregiver provided current documentation of cardiopulmonary resuscitation (CPR) training that included a demonstration of the individual's ability to perform CPR, before providing assisted living services, for one of five employees sampled. The deficient practice posed a risk if an employee was unable to meet a resident's needs during an emergency.
  Plan of correction accepted; correction date given by the community: February 15, 2026

Other inspection reports

• October 6, 2025: modification inspection. On October 6, 2025, an off-site desktop review to change the licensed capacity from 112 directed care to 34 directed care and 78 personal care was completed. Read the Statement of Deficiencies on AZ Care Check.

Inspections with no deficiencies listed

• April 14, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00164954, 00163173, 00163154, 00163153 and 00163148 conducted on April 14, 2026.
• February 5, 2026: complaint inspection. An on-site complaint investigation for complaint 00152246, 00157934, and 00157937 was conducted on February 5, 2026. No deficiencies were found.
• December 2, 2025: complaint inspection. This Statement of Deficiencies (SOD) supersedes the SOD sent on December 9, 2025. No deficiencies were found during the on-site investigation of complaints 00152044 and 00152059 conducted on December 2, 2025.
• October 6, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00146658, 00146672, and 00143076 conducted on October 6, 2025.
• July 2, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00134350 and 00132920 conducted on July 2, 2025.
• May 15, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00128903 conducted on May 15, 2025.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 112 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.