Solterra Senior Living at La Cholla

Last inspection

August 29, 2026

Inspections

26, 61 deficiencies cited

Complaint inspections

21, 10 with deficiencies cited

Enforcement cases

5, $6,750 in civil penalties

• No deficiencies cited at the last inspection (August 2026)
• License active since 2020

Enforcement cases

• October 2, 2026: Civil Penalty $250 (in process); Notice of Enforcement Action (complete) case finalized
• August 13, 2026: Civil Penalty $500 (complete); Notice of Enforcement Action (complete) case closed (complete)
• February 18, 2026: Civil Penalty $2,250 (complete); Notice of Enforcement Action (complete) case closed (complete)
• July 9, 2025: Civil Penalty $250 (complete) case closed (complete)
• June 4, 2024: Revocation (complete); Civil Penalty $3,500 (complete) case closed (complete)

August 13, 2026: complaint inspection, 3 deficiencies

• Administration R9-10-803.A.10
  Based on observation, document review, and interview, the governing authority failed to ensure the health, safety, and welfare of residents were not placed at risk of harm. The deficient practice posed a risk of physical injury to a resident and placed residents at unreasonable risk of harm.
  Approved
• Personal Care Services R9-10-814.E
  Based on documentation review, record review, observation, and interview, the manager failed to ensure a bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies was available and accessible in a bedroom. The deficient practice posed a risk to the physical health and safety of a resident.
  Approved
• Environmental Standards R9-10-820.A.13.a-c
  Based on observation, interview, and document review, the manager failed to ensure equipment at the facility was maintained in working order. The deficient practice posed a risk to the health and safety of residents and violated the residents' rights to consideration.
  Approved

August 6, 2026: complaint, compliance (annual) inspection, 15 deficiencies

• Health care institutions; fall prevention and fall recovery; training programs; definition A.R.S. § 36-420.01.A
  Based record review, documentation review, and interview, for five of seven employees sampled, the health care institution failed to ensure all staff received initial training and continued competency training in fall prevention and fall recovery. The deficient practice posed a risk to the physical health and safety of a resident.
  Approved
• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.C
  Based on document review and interview, the manager failed to maintain a standardized form for each resident that included the information prescribed in A.R.S. § 36-420.04.A. The deficient practice posed a risk if the facility was not prepared in case of an emergency.
  Approved
• Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.D
  Based on documentation review, record review, and interview, the assisted living center failed to maintain a copy of the documentation provided to an emergency responder for two of two residents sampled for whom an emergency responder had been contacted.
  Approved
• Tuberculosis Screening R9-10-113.A.1-2
  Based on document review, record review and interview, for six of seven employees sampled, the chief administrative officer failed to ensure all employees provided evidence of freedom from infectious TB before providing physical health services, or received annual training on the signs and symptoms of TB.
  Approved
• Administration R9-10-803.A.9
  Based on documentation review, record review, and interview, for three of seven personnel members sampled, the governing authority failed to ensure compliance with A.R.S. § 36-411. The deficient practice posed a risk if E6, E7, or E9 were a danger to a vulnerable population.
  Approved

June 30, 2026: complaint inspection, 1 deficiency

• Personal Care Services R9-10-814.E
  Based on record review, observation, interview, and document review, the manager failed to ensure a bell, intercom, or other mechanical means to alert employees to a resident’s needs or emergencies was available and accessible in a bedroom. The deficient practice posed a risk to the physical health and safety of a resident.
  Plan of correction accepted; correction date given by the community: July 31, 2026

June 30, 2026: monitoring inspection, 2 deficiencies

• Environmental Standards R9-10-820.A.1.a
  Based on observation, documentation review, and interview, the manager failed to ensure the premises and equipment used at the assisted living facility were cleaned according to policies and procedures designed to prevent, minimize, and control illness or infection. The deficient practice posed a potential risk to infection control.
  Approved
• Environmental Standards R9-10-820.A.11
  Based on observation and interview, the manager failed to ensure poisonous or toxic materials stored by the assisted living facility were maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications, and were inaccessible to residents. The deficient practice posed a risk to the physical health and safety of a resident.
  Approved

Inspections with no deficiencies listed

• August 29, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00181975, conducted on August 29.
• August 6, 2026: monitoring inspection. On August 6, 2026, an on-site review of the cure was conducted, and no deficiencies were cited.
• February 6, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00158225, 00158213, 00157485, and 00154368 conducted on February 6, 2026.
• September 26, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00144356 and 00144470, conducted on September 26, 2025.
• July 15, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00136369 and 00135948, conducted on July 15, 2025.
• June 12, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00132105 conducted on June 12, 2025.

Read the full record on AZ Care Check →

ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 133 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.