Assisted Living
Bridgewater Assisted Living
2641 West Union Hills Drive, Phoenix, AZ 85027 · Map
Licensed for 220 residents
Bridgewater Assisted Living is a state-licensed assisted living community in Phoenix, Arizona. It is licensed for 220 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Sep 15, 2026. See the record
License
Active, 220 residents
Assisted Living Center-Directed AL12355C.
Nearest emergency room
0.8 miles
Honorhealth Deer Valley Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Bridgewater Assisted Living this community | 220 | Not published | Active | 37 deficiencies, 5 enforcement cases | |
| Joyful Haven Assisted Living Home | 0.3 mi | 8 | Not published | Active | 4 deficiencies, 1 enforcement case |
| Sunrise Oasis Assisted Living | 0.6 mi | 5 | Not published | Active | 5 deficiencies, 0 enforcement cases |
| Grace Hill Special Care | 0.6 mi | 5 | Not published | Active | No record |
| Village Assisted Living | 0.8 mi | 5 | Not published | Active | 0 deficiencies, 0 enforcement cases |
State inspection record37 deficiencies, 5 enforcement cases
- Last inspection
- September 15, 2026
- Inspections
- 17, 37 deficiencies cited
- Complaint inspections
- 17, 8 with deficiencies cited
- Enforcement cases
- 5, $2,250 in civil penalties
- No deficiencies cited at the last 4 inspections (May 2026 to September 2026)
- License active since 2022
Enforcement cases
- May 4, 2026: Civil Penalty $250 (complete); Notice of Enforcement Action (complete) case closed (complete)
- January 27, 2026: Civil Penalty $500 (complete); Notice of Enforcement Action (complete) case closed (complete)
- June 16, 2025: Civil Penalty $750 (complete) case closed (complete)
- April 23, 2024: Civil Penalty $250 (complete) case closed (complete)
- November 27, 2023: Civil Penalty $500 (complete) case closed (complete)
March 31, 2026: complaint inspection, 2 deficiencies
- Service Plans R9-10-808.A.3.c
Based on record review and interview, a manager failed to ensure that a resident had a service plan that included the correct level of medication services the resident received for one of seven residents sampled. The deficient practice posed a risk if a resident's service plan did not reinforce and clarify services to be provided to a resident.
Plan of correction accepted; correction date given by the community: May 15, 2026 - Medication Services R9-10-817.B.3.a-c
Based on record review, observation, and interview, the manager failed to ensure medications were administered in compliance with medication orders and documented in the medical record for one of seven residents sampled. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication.
Plan of correction accepted; correction date given by the community: May 1, 2026
December 23, 2025: complaint inspection, 1 deficiency
- Administration R9-10-803.J.1-6
Based on documentation review, interview, and record review, the manager failed to immediately report suspected abuse according to A.R.S. § 46-454. The deficient practice posed a risk to the physical health and safety of a resident.
Plan of correction accepted; correction date given by the community: January 1, 2026
December 2, 2025: complaint, compliance (annual) inspection, 3 deficiencies
- Tuberculosis Screening R9-10-113.A.1-2
Based on documentation review, record review, and interview, the health care institution failed to implement tuberculosis (TB) infection control activities that included initial training and education related to recognizing the signs and symptoms of TB to individuals employed by the health care institution. The deficient practice posed a risk as the caregiver received no organized instruction or information related to TB surveillance.
Plan of correction accepted; correction date given by the community: January 30, 2026 - Administration R9-10-803.A.9
Based on documentation review, record review, and interview, the manager failed to ensure a personnel record for each employee included documentation of compliance with the requirements in A.R.S. § 36-411(C)(1), for four of ten personnel sampled. The deficient practice posed a risk to the health and safety of residents, as there was no evidence to show the employees were fit to work at the assisted living facility.
Plan of correction accepted; correction date given by the community: January 30, 2026 - Personnel R9-10-806.A.4.a-b
Based on documentation review, record review, and interview, the manager failed to ensure a caregiver’s or assistant caregiver's skills and knowledge were verified and documented before the caregiver or assistant caregiver provided physical health services, for three of eight caregivers and assistant caregivers reviewed. The deficient practice posed a risk if a caregiver or assistant caregiver did not have the skills and knowledge necessary to meet a resident's needs.
Plan of correction accepted; correction date given by the community: January 30, 2026
October 27, 2025: complaint inspection, 1 deficiency
- Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A.R.S. § 36-420.04.A.1-9
Based on documentation review and interview, the assisted living center that contacted an emergency responder (EMS) on behalf of a resident failed to provide to the emergency responder a written document that included all of the information required in A.R.S. § 36-420.04.A.1-9, for two of three residents reviewed. The deficient practice posed a risk if the emergency responder was not aware of critical health information for the resident.
Plan of correction accepted; correction date given by the community: November 15, 2025
Inspections with no deficiencies listed
- September 15, 2026: complaint, compliance (annual) inspection. No deficiencies were found during the on-site compliance inspection and investigation of complaints 00181155, 00183115, 00183366, 00183930, and 00184223 conducted on September 15, 2026.
- August 4, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00179149 conducted on August 4, 2026.
- July 22, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00174809, 0076169, 00176295, 00176480, and 00176481 conducted on July 22, 2026.
- May 28, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00171210 and 00171397 conducted on May 28, 2026.
- January 27, 2026: complaint inspection. No deficiencies were found during the on-site investigation of complaints 00155484, 00156113, and 00156116 conducted on January 27, 2026.
- December 24, 2025: complaint inspection. No deficiencies were found during the on-site investigation of complaint 00154220 conducted on December 24, 2025.
Read the full record on AZ Care Check →
ADHS writes a Statement of Deficiencies after each inspection that finds a rule was not met. The community then files a plan of correction, which ADHS accepts or rejects. ADHS investigates complaints on site. A complaint inspection that ends with “No deficiencies were found” did not find a rule violation; deficiencies cited on a complaint inspection are listed with that inspection. AZ Care Check does not list complaints that did not lead to an on-site inspection. Enforcement cases are actions ADHS takes after an inspection, such as a civil money penalty, a provisional license or a license revocation, with their status. This community is licensed for 220 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Arizona Department of Health Services, Licensing Services, AZ Care Check, data as of October 15, 2026, showing all records on AZ Care Check (back to September 5, 2023). Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Center-Directed
- License number
- AL12355C
- License status
- Active
- Licensed capacity
- 220
- County
- Maricopa County
Source: Arizona state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in Arizona, and other programs
How Medicaid pays for care in Arizona
- Arizona Long Term Care System (ALTCS). Yes. Arizona's Medicaid long-term care program, ALTCS, is for people who need nursing facility level of care. Members do not have to live in a nursing home, and many live in an assisted living facility and get needed services there. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.8 mi, nursing home 4.3 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Honorhealth Deer Valley Medical Center, Phoenix. 0.8 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Christian Care Nursing Center, Phoenix. 4.3 miles away, straight line.
- Nearest home health agency office
- Nightingale Homecare, Phoenix. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Medical Health Solutions. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 85027 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 032647-Fmc North Mountain, Phoenix, 1.3 miles away, straight line (CMS rating 3 of 5 stars)
032587 Deer Valley Dialysis (Fmc), Phoenix, 1.7 miles away, straight line (CMS rating 3 of 5 stars)
Davita Arrowhead Lakes Dialysis Center, Glendale, 3.3 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 73 Medicare hospices tell CMS they serve ZIP code 85027.
Bliss Hospice LLC, office in Phoenix, 0.2 miles away, straight line
Passion Hospice, office in Phoenix, 0.2 miles away, straight line
Golden Year Hospice Care Inc, office in Phoenix, 0.2 miles away, straight line - Nearest geriatric medicine practice
- Neighborhood Outreach Access To Health, Phoenix. 1.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, tornado very low, heat wave very high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in March 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Arizona Department of Health Services, Licensing Services inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Bridgewater Assisted Living provide?
Bridgewater Assisted Living is licensed by the state of Arizona for assisted living in Phoenix, Arizona. Its licensed capacity is 220 residents.
Does Lilisity rate Bridgewater Assisted Living?
No. We publish state licensing details for Bridgewater Assisted Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Bridgewater Assisted Living cost?
Assisted Living in Maricopa County typically starts at $3,400 to $4,900 a month. Based on 65 communities that publish prices. These are area figures, not this community's price. Bridgewater Assisted Living does not publish its prices.
How do I contact Bridgewater Assisted Living?
Visit Bridgewater Assisted Living at 2641 West Union Hills Drive, Phoenix, AZ 85027.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid