Nursing home
Twin Rivers Rehabilitation and Healthcare Center
3021 Twin Rivers Drive, Arkadelphia, AR 71923 · Map
For profit - Limited Liability company · Part of Southern Administrative Services (35 facilities) · 112 certified beds
Twin Rivers Rehabilitation and Healthcare Center is a Medicare-certified nursing home in Arkadelphia, Arkansas. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.91 hours per resident per day, below the Arkansas average of 4.07. Its most recent inspection on Aug 29, 2024 cited 3 deficiencies.
- 1 fine totaling $12,335In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Twin Rivers Rehabilitation and Healthcare Center compares
This facility vs. the Arkansas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arkansas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.91 | 4.07 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.56 | 0.40 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.60 | 2.72 | 2.34 | below avg |
| Nursing staff turnover | 52.6% | 50.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 3.0 | 4.3 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 12, 2026 inspection was corrected by March 3, 2026
Penalties in CMS records: 1 fine totaling $12,335, 1 total penalty.
What inspectors found at Twin Rivers Rehabilitation and Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 12, 2026 · Full report (PDF) - Potential for harm
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Feb 12, 2026 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Aug 28, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 29, 2024 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Aug 29, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Aug 29, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Oct 20, 2023 - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Oct 20, 2023 - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Oct 20, 2023 - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Oct 20, 2023 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Oct 20, 2023 - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Oct 20, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3021 Twin Rivers Drive
Arkadelphia, AR 71923 - CMS certification #
- 045216
- Ownership
- For profit - Limited Liability company
- Certified beds
- 112
- Avg residents/day
- 70.1
- Provider type
- Medicare and Medicaid
- First certified
- 1993-09-01
- Chain
- Southern Administrative Services (35 facilities)
- Setting
- Rural
Part of Southern Administrative Services
Southern Administrative Services operates 35 nursing facilities across the United States. View all Southern Administrative Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Twin Rivers Rehabilitation and Healthcare Center using Google Maps.
Other public records
- Website says Pets allowed
Full public records, with dates and sources
Care and services
From the community’s website
What Twin Rivers Rehabilitation and Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Pets allowed.
Pet-Friendly; pets with proof of vaccination are welcome to visit
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Baptist Health Medical Center-Arkadelphia, Arkadelphia. 0.0 miles away, straight line.
- Nearest Medicare nursing home
- Nightingale at Arkadelphia, Arkadelphia. 0.3 miles away, straight line.
- Nearest home health agency office
- Baptist Health Home-Health Arkadelphia, Arkadelphia. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Brookshire's Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 71923 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Davita Degray Dialysis, Arkadelphia, 0.3 miles away, straight line (CMS rating 2 of 5 stars)
- Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 71923.
Baptist Health Hospice, office in Arkadelphia, 0.3 miles away, straight line
Elite Hospice, office in Hot Springs, 20.8 miles away, straight line (CMS family survey rating 4 of 5 stars)
Gentiva, office in Hot Springs, 24.5 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Access Medical Clinic Arkansas LLC, Hope. 43.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Twin Rivers Rehabilitation and Healthcare Center a good nursing home?
CMS gives Twin Rivers Rehabilitation and Healthcare Center an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Twin Rivers Rehabilitation and Healthcare Center staffed?
Twin Rivers Rehabilitation and Healthcare Center reports 3.91 total nurse hours per resident per day, compared with the Arkansas average of 4.07.
Has Twin Rivers Rehabilitation and Healthcare Center had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Twin Rivers Rehabilitation and Healthcare Center have?
Twin Rivers Rehabilitation and Healthcare Center is certified for 112 beds.