Nursing home
Heritage Living Center
1175 Morningside Drive, Conway, AR 72034 · Map
For profit - Corporation · Part of Anthony & Bryan Adams (38 facilities) · 140 certified beds
Heritage Living Center is a Medicare-certified nursing home in Conway, Arkansas. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.57 hours per resident per day, below the Arkansas average of 4.07. Its most recent inspection on Nov 26, 2025 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heritage Living Center compares
This facility vs. the Arkansas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arkansas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.57 | 4.07 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.48 | 0.40 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.36 | 2.72 | 2.34 | below avg |
| Nursing staff turnover | 39.3% | 50.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 4.3 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Heritage Living Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Quality of Life and Care Deficiencies · Aug 14, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 5, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jun 5, 2024 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Jun 5, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jun 5, 2024 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Jun 5, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Sep 20, 2023 - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Sep 20, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1175 Morningside Drive
Conway, AR 72034 - CMS certification #
- 045308
- Ownership
- For profit - Corporation
- Certified beds
- 140
- Avg residents/day
- 129.5
- Provider type
- Medicare and Medicaid
- First certified
- 1996-04-03
- Chain
- Anthony & Bryan Adams (38 facilities)
- Setting
- Urban
Part of Anthony & Bryan Adams
Anthony & Bryan Adams operates 38 nursing facilities across the United States. View all Anthony & Bryan Adams facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heritage Living Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, secured outdoor area
- Workplace safety 2 OSHA workplace safety inspections since 2021, no violations cited
- Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources
Care and services
From the community’s website
What Heritage Living Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our dedicated team provides 24 hour nursing care
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Enclosed outdoor courtyard with gazebo and a concrete walking path
(page, checked Oct 12, 2026) - Apartment types named: private room.
Offering private rooms with showers for both short- term rehab residents and Long-term care residents.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 11, 2022: follow-up inspection, no inspection (health). Case closed Apr 12, 2022. No violations cited. OSHA record. OSHA recorded the employer as HLNC, INC. Matched by street address; the name OSHA recorded differs from the community's.
- May 21, 2021: referral inspection, partial (health). Case closed Oct 22, 2021. No violations cited. OSHA record. OSHA recorded the employer as HLNC, INC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Conway Regional Medical Center, Inc, Conway. 0.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- The Blossoms at Conway Rehab & Nursing Center, Conway. 1.3 miles away, straight line.
- Nearest home health agency office
- Conway Regional Homecare Svcs, Conway. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Kroger Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 72034 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita College City Dialysis, Conway, 1.6 miles away, straight line (CMS rating 2 of 5 stars)
Davita Conway Dialysis, Conway, 1.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 72034.
Gentiva, office in Little Rock, 23.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Arkansas Hospice Inc, office in North Little Rock, 24.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice Home Care LLC, office in Little Rock, 25.0 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- St. Vincent Physician Clinics LLC, Little Rock. 20.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Heritage Living Center a good nursing home?
CMS gives Heritage Living Center an overall rating of 4 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heritage Living Center staffed?
Heritage Living Center reports 3.57 total nurse hours per resident per day, compared with the Arkansas average of 4.07.
Has Heritage Living Center had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Heritage Living Center have?
Heritage Living Center is certified for 140 beds.