Nursing home · Top rated by CMS
Heartland Rehabilitation and Care Center
19701 Interstate 30, Benton, AR 72015 · Map
For profit - Limited Liability company · Part of Southern Administrative Services (35 facilities) · 140 certified beds
Heartland Rehabilitation and Care Center is a Medicare-certified nursing home in Benton, Arkansas. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.92 hours per resident per day, below the Arkansas average of 4.07. Its most recent inspection on Jul 31, 2025 cited 1 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heartland Rehabilitation and Care Center compares
This facility vs. the Arkansas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arkansas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.92 | 4.07 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.38 | 0.40 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.48 | 2.72 | 2.34 | below avg |
| Nursing staff turnover | 50.0% | 50.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 1.0 | 4.3 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the July 31, 2025 inspection was corrected by August 29, 2025
What inspectors found at Heartland Rehabilitation and Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Apr 25, 2024 · Full report (PDF)
Show all 10 deficiencies
- Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Apr 7, 2023 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Apr 7, 2023 - Potential for harm
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies · Apr 7, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 19701 Interstate 30
Benton, AR 72015 - CMS certification #
- 045199
- Ownership
- For profit - Limited Liability company
- Certified beds
- 140
- Avg residents/day
- 76.7
- Provider type
- Medicare and Medicaid
- First certified
- 1992-08-06
- Chain
- Southern Administrative Services (35 facilities)
- Setting
- Urban
Part of Southern Administrative Services
Southern Administrative Services operates 35 nursing facilities across the United States. View all Southern Administrative Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heartland Rehabilitation and Care Center using Google Maps.
Other public records
- Website says Pets allowed
- Staff pay 1 federal wage case with violations found, since 2024
Full public records, with dates and sources
Care and services
From the community’s website
What Heartland Rehabilitation and Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Pets allowed.
Pet-Friendly; pets with proof of vaccination are welcome to visit
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jan 1, 2024 to Dec 31, 2025. Violations found: Overtime. Back wages: $6,898 owed to 48 employees. Employer as DOL recorded it: Heartland Rehabilitation and Care Center (Saline SNF Ops, LLC). Case 5103873.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Saline Memorial Hospital, Benton. 7.0 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Alcoa Pines Health and Rehabilitation, Benton. 2.7 miles away, straight line.
- Nearest home health agency office
- Saline Memorial Home Health, Bryant. 2.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- West Side Pharmacy & Compounding. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 72015 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmcna - Benton, Benton, 1.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Saline County Dialysis, Benton, 5.9 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 72015.
Elite Hospice, office in Bryant, 2.3 miles away, straight line
Baptist Health Hospice Little Rock, office in Little Rock, 14.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice Home Care LLC, office in Little Rock, 15.5 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Evgueni Roudachevski, DO, Little Rock. 16.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Heartland Rehabilitation and Care Center a good nursing home?
CMS gives Heartland Rehabilitation and Care Center an overall rating of 5 out of 5 stars, including 4/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heartland Rehabilitation and Care Center staffed?
Heartland Rehabilitation and Care Center reports 3.92 total nurse hours per resident per day, compared with the Arkansas average of 4.07.
Has Heartland Rehabilitation and Care Center had inspection problems?
Its most recent CMS inspection cited 1 deficiencies.
How many beds does Heartland Rehabilitation and Care Center have?
Heartland Rehabilitation and Care Center is certified for 140 beds.