Nursing home
Encore Healthcare and Rehabi of Malvern
1820 West Moline Street, Malvern, AR 72104 · Map
For profit - Corporation · Part of Southern Administrative Services (35 facilities) · 108 certified beds
Encore Healthcare and Rehabi of Malvern is a Medicare-certified nursing home in Malvern, Arkansas. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.67 hours per resident per day, below the Arkansas average of 4.07. Its most recent inspection on Nov 21, 2024 cited 9 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Encore Healthcare and Rehabi of Malvern compares
This facility vs. the Arkansas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arkansas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.67 | 4.07 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.36 | 0.40 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.28 | 2.72 | 2.34 | below avg |
| Nursing staff turnover | 47.5% | 50.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 9.0 | 4.3 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 18, 2025 inspection was corrected by December 10, 2025
What inspectors found at Encore Healthcare and Rehabi of Malvern
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 18, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 18, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Mar 7, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 21, 2024 · Full report (PDF) - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Nov 21, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Nov 21, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 21, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 9, 2023 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 9, 2023 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Nov 9, 2023 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1820 West Moline Street
Malvern, AR 72104 - CMS certification #
- 045393
- Ownership
- For profit - Corporation
- Certified beds
- 108
- Avg residents/day
- 88.1
- Provider type
- Medicare and Medicaid
- First certified
- 2003-11-16
- Chain
- Southern Administrative Services (35 facilities)
- Setting
- Rural
Part of Southern Administrative Services
Southern Administrative Services operates 35 nursing facilities across the United States. View all Southern Administrative Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Encore Healthcare and Rehabi of Malvern using Google Maps.
Other public records
- Website says Pets allowed
- Workplace safety 1 OSHA workplace safety inspection since 2020, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Encore Healthcare and Rehabi of Malvern says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Pets allowed.
Pet-Friendly; pets with proof of vaccination are welcome to visit
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Oct 9, 2020: fatality or catastrophe inspection, partial (health). Case closed May 14, 2021. No violations cited. OSHA record. OSHA recorded the employer as Encore Healthcare, LLC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Baptist Health Medical Center-Hot Springs County, Malvern. 2.2 miles away, straight line.
- Nearest Medicare nursing home
- Arbor Oaks Healthcare and Rehabilitation Center, Malvern. 0.2 miles away, straight line.
- Nearest home health agency office
- Care Iv Home Health, Hot Springs. 13.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 72104 as small town (small town core).
- Dialysis within 15 miles
- Davita Malvern Dialysis, Malvern, 1.0 mile away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 72104.
Gentiva, office in Hot Springs, 13.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Lester Dierksen Memorial Hospice, LLC, office in Hot Springs V, 15.0 miles away, straight line (CMS family survey rating 5 of 5 stars)
Elite Hospice, office in Hot Springs, 16.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- St. Vincent Physician Clinics LLC, Little Rock. 34.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Encore Healthcare and Rehabi of Malvern a good nursing home?
CMS gives Encore Healthcare and Rehabi of Malvern an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Encore Healthcare and Rehabi of Malvern staffed?
Encore Healthcare and Rehabi of Malvern reports 3.67 total nurse hours per resident per day, compared with the Arkansas average of 4.07.
Has Encore Healthcare and Rehabi of Malvern had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Encore Healthcare and Rehabi of Malvern have?
Encore Healthcare and Rehabi of Malvern is certified for 108 beds.