Nursing home · Top rated by CMS
Crestpark Helena
116 November Drive, Helena, AR 72342 · Map
For profit - Limited Liability company · Part of Crestpark (6 facilities) · 100 certified beds
Crestpark Helena is a Medicare-certified nursing home in Helena, Arkansas. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.89 hours per resident per day, above the Arkansas average of 4.07. Its most recent inspection on Sep 5, 2025 cited 5 deficiencies.
- 1 fine totaling $8,193In CMS records: 2 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Crestpark Helena compares
This facility vs. the Arkansas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Arkansas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.89 | 4.07 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.90 | 0.40 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.22 | 2.72 | 2.34 | above avg |
| Nursing staff turnover | 25.5% | 50.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 4.3 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 5, 2025 inspection was corrected by October 3, 2025
Penalties in CMS records: 1 fine totaling $8,193, 2 total penalties, 1 Medicare payment denial.
What inspectors found at Crestpark Helena
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 5, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 5, 2025 · Full report (PDF) - Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 5, 2025 · Full report (PDF) - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Sep 5, 2025 · Full report (PDF) - Minimal
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Sep 5, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 6, 2024 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Jun 6, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Jun 6, 2024 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jun 6, 2024 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Jun 6, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jun 6, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jun 6, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 116 November Drive
Helena, AR 72342 - CMS certification #
- 045221
- Ownership
- For profit - Limited Liability company
- Certified beds
- 100
- Avg residents/day
- 34.6
- Provider type
- Medicare and Medicaid
- First certified
- 1994-01-01
- Chain
- Crestpark (6 facilities)
- Setting
- Rural
Part of Crestpark
Crestpark operates 6 nursing facilities across the United States. View all Crestpark facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Crestpark Helena using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Helena Regional Medical Center, Helena. 3.3 miles away, straight line.
- Nearest Medicare nursing home
- Tunica County Health & Rehab, LLC, Tunica. 17.1 miles away, straight line.
- Nearest home health agency office
- Elite Home Health, Forrest City. 32.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Marvell Clinic Pharmacy. 16.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 72342 as small town (small town core).
- Dialysis within 15 miles
- Fmcna - Helena, Helena, 7.2 miles away, straight line (CMS rating 4 of 5 stars)
- Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 72342.
- Nearest geriatric medicine practice
- Adult Primary Care Of Memphis PC, Memphis. 56.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire relatively low, tornado very high, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Crestpark Helena a good nursing home?
CMS gives Crestpark Helena an overall rating of 5 out of 5 stars, including 5/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Crestpark Helena staffed?
Crestpark Helena reports 4.89 total nurse hours per resident per day, compared with the Arkansas average of 4.07.
Has Crestpark Helena had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Crestpark Helena have?
Crestpark Helena is certified for 100 beds.