Nursing home
Canterbury Health Care Facility
1720 Knowles Road, Phenix City, AL 36869 · Map
For profit - Corporation · Part of Venza Care Management (21 facilities) · 137 certified beds
Canterbury Health Care Facility is a Medicare-certified nursing home in Phenix City, Alabama. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.38 hours per resident per day, above the Alabama average of 3.91. Its most recent inspection on Jun 2, 2023 cited 6 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Canterbury Health Care Facility compares
This facility vs. the Alabama and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Alabama avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.38 | 3.91 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.31 | 0.64 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 3.07 | 2.50 | 2.34 | above avg |
| Nursing staff turnover | 52.6% | 48.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 3.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Canterbury Health Care Facility
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Oct 4, 2023 - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Jun 2, 2023 - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jun 2, 2023 - Potential for harm
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Resident Assessment and Care Planning Deficiencies · Jun 2, 2023 - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Jun 2, 2023
Show all 12 deficiencies
- Potential for harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Jun 2, 2023 - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Jun 2, 2023 - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 23, 2021 - Actual harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Apr 23, 2021 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 23, 2021 - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Apr 23, 2021 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Apr 23, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1720 Knowles Road
Phenix City, AL 36869 - CMS certification #
- 015382
- Ownership
- For profit - Corporation
- Certified beds
- 137
- Avg residents/day
- 131.2
- Provider type
- Medicare and Medicaid
- First certified
- 1983-06-28
- Chain
- Venza Care Management (21 facilities)
- Setting
- Urban
Part of Venza Care Management
Venza Care Management operates 21 nursing facilities across the United States. View all Venza Care Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Canterbury Health Care Facility using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Piedmont Columbus Regional Midtown, Columbus. 3.1 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Parkwood Health Care Facility, Phenix City. 2.6 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Phenix City. 4.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 3.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 36869 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dci Phenix City, Phenix City, 1.9 miles away, straight line (CMS rating 1 of 5 stars)
Fresenius Kidney Care Columbus Home, Columbus, 3.2 miles away, straight line
Davita Phenix City Dialysis Center, Phenix City, 3.5 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 36869.
Columbus Hospice Of Alabama, office in Phenix City, 1.8 miles away, straight line (CMS family survey rating 5 of 5 stars)
Gentiva, office in Columbus, 7.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Columbus Hospice, Inc., office in Columbus, 8.9 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Gerination Medical Centers LLC, Auburn. 29.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Canterbury Health Care Facility a good nursing home?
CMS gives Canterbury Health Care Facility an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Canterbury Health Care Facility staffed?
Canterbury Health Care Facility reports 4.38 total nurse hours per resident per day, compared with the Alabama average of 3.91.
Has Canterbury Health Care Facility had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Canterbury Health Care Facility have?
Canterbury Health Care Facility is certified for 137 beds.