Assisted Living and Memory Care
Serenity South Troy Senior Living III
610 Botts Avenue, Troy, AL 36081 · Map
Licensed for 16 residents
Serenity South Troy Senior Living III is a state-licensed assisted living, memory care community in Troy, Alabama. It is licensed for 16 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last survey posted: Feb 16, 2023. See the record
License
Active, 16 residents
Specialty Care Assisted Living Facility (Regular) P5504.
Nearest emergency room
0.3 miles
Troy Regional Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Serenity South Troy Senior Living III this community | 16 | Not published | Active | 18 deficiencies, 0 substantiated complaints | |
| Serenity South Troy Senior Living I | 0.0 mi | 16 | Not published | Active | 10 deficiencies, 0 substantiated complaints |
| Serenity South Troy Senior Living II | 0.0 mi | 16 | Not published | Active | 0 deficiencies, 0 substantiated complaints |
| Serenity South Elba Senior Living | 25.4 mi | 16 | Not published | Active | 3 deficiencies, 0 substantiated complaints |
| Providence Home | 30.9 mi | 16 | Not published | Active | 5 deficiencies, 0 substantiated complaints |
State inspection record18 deficiencies, 0 substantiated complaints
- License status
- Regular
- Last survey posted
- February 16, 2023
- Surveys posted
- 2
- Deficiencies cited
- 18
- Substantiated complaints
- 0
Surveys
- February 16, 2023 (Licensure/Complaint): 8 deficiencies cited, 1 complaint investigated (outcome in the report) report plan of correction
- Personnel: Training 420-5-20-.04(9)
- Care of Residents: Medications. ADPH found: “The facility failed to maintain a required reference guide for employees.” 420-5-20-.06(5)(a)(b)(c)(d)(e)
- Care of Residents: Medications. ADPH found: “| Based on observation, interview and record review, facility nurses did not document the application site of a medication.” 420-5-20-.06(5)(h)
- Physical Facilities: Food Service Facilities. ADPH found: “Equipment in the food service area was not clean.” 420-5-20-.08(4)
- Sanitation and Housekeeping: Sanitation. ADPH found: “The facility was not maintained free of odors.” 420-5-20-.10(1)
Show all 8
- Fire and Safety: General. ADPH found: “The facility failed to conduct fire drills as required. "| Findings: Review of the facility's fire drill records, on the afternoon of February 14, 2023, revealed the following information.” 420-5-20-.11(1)
- Physical Environment: Buildings and Grounds. ADPH found: “One of two designated exits for a smoke compartment was not constructed to ensure safe evacuation for ali residents and building occupants, including residents and occupants who required use of an assistive device for safe mobility. | Findings: | On the afternoon of February 15, 2023, the surveyor and El#1 observed the designated exit area at the end of the hallway to the right upon entering the front entrance of the facility.” 420-5-20-.12(1)
- Physical Environment: General Building Requirements - Group and Congregate. ADPH found: “The facility failed to maintain a clean interior building.” 420-5-20-.12(5)
- February 16, 2023: 10 deficiencies cited, 1 complaint investigated (outcome in the report) report plan of correction
The deficient practices resulted in the potential for harm to all residents and require a plan of correction.- Administration. ADPH found: “The governing authority failed to ensure facility policies were available to residents, sponsors and facility staff.” 420-5-20-.03(e)
- Personnel: Training. ADPH found: “The facility failed to provide documentation of staff training when requested.” 420-5-20-.04(9)
- Care of Residents: Medications. ADPH found: “The facility failed to maintain a required reference guide for employees.” 420-5-20-.06(5)(a)(b)(c)(d)(e)
- Care of Residents: Medications. ADPH found: “Facility nurses did not document the application site of a medication.” 420-5-20-.06(5)(h)
- Food Service: Food Handling Procedures. ADPH found: “Hair restraints were not worn by employees to prevent food contamination.” 420-5-20-.07(2)
Show all 10
- Food Service: Dietary Service. ADPH found: “The facility failed to post the weekly menu and mealtimes in the food service area.” 420-5-20-.07(3)
- Physical Facilities: Resident's Physical Facilities. ADPH found: “The facility failed to maintain a sanitary, orderly and comfortable interior for residents and visitors.” 420-5-20-.08(3)
- Physical Facilities: Food Service Facilities. ADPH found: “Equipment in the food service area was not clean.” 420-5-20-.08(4)
- Sanitation and Housekeeping: Sanitation. ADPH found: “The facility was not maintained free of odors.” 420-5-20-.10(1)
- Fire and Safety: General. ADPH found: “The facility failed to conduct fire drills as required.” 420-5-20-.11(1)
ADPH also lists 4 earlier surveys, back to 2015.
Search ADPH’s deficiency reports for license P5504 →
ADPH posts each survey’s Statement of Deficiencies as a PDF (older ones are scans, which we read by OCR). From each report we show the deficiency tags, the rules they cite, ADPH’s own one-sentence finding and the complaint outcomes ADPH states; each cited rule is named in the rule’s own words (Alabama Administrative Code, chapter 420-5-4 for assisted living and 420-5-20 for specialty care assisted living). The report, and the facility’s plan of correction when ADPH posts it, are the official record. Some reports list a complaint as substantiated with no deficiency cited; we show both as ADPH wrote them. This community is licensed for 16 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Alabama Department of Public Health, Bureau of Health Provider Standards, data as of October 15, 2026, showing surveys from the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Specialty Care Assisted Living Facility (Regular)
- License number
- P5504
- License status
- Active
- Licensed capacity
- 16
- County
- Pike County
- Administrator
- Allison Cook
Source: Alabama state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Alabama licensing record, as of Sep 9, 2026.
Location and nearby careNearest hospital 0.3 mi, nursing home 1.0 mi, pharmacy 0.5 mi
- Nearest hospital with an emergency room
- Troy Regional Medical Center, Troy. 0.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Troy Health & Rehabilitation Center, Troy. 1.0 mile away, straight line.
- Nearest home health agency office
- Enhabit Home Health, Troy. 3.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Publix. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 36081 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fkc Troy, Troy, 0.0 miles away, straight line (CMS rating 2 of 5 stars)
- Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 36081.
Compassus-Troy, office in Troy, 0.4 miles away, straight line - Nearest geriatric medicine practice
- Gerination Medical Centers LLC, Auburn. 61.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively high, inland flooding relatively moderate, wildfire relatively low, tornado relatively high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Alabama Department of Public Health, Bureau of Health Provider Standards inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Serenity South Troy Senior Living III provide?
Serenity South Troy Senior Living III is licensed by the state of Alabama for assisted living, memory care in Troy, Alabama. Its licensed capacity is 16 residents.
Does Lilisity rate Serenity South Troy Senior Living III?
No. We publish state licensing details for Serenity South Troy Senior Living III but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Serenity South Troy Senior Living III cost?
Assisted Living in Alabama typically starts at $4,000 to $8,300 a month. Based on 24 communities that publish prices. These are area figures, not this community's price. Serenity South Troy Senior Living III does not publish its prices.
How do I contact Serenity South Troy Senior Living III?
Visit Serenity South Troy Senior Living III at 610 Botts Avenue, Troy, AL 36081.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid