The Neighborhood at Vestavia Hills

License status

Regular

Last survey posted

December 1, 2022

Surveys posted

1

Deficiencies cited

19

Substantiated complaints

2

Surveys

• December 1, 2022 (Licensure/Complaint): 19 deficiencies cited, 2 complaints substantiated report
  The deficiencies cited placed all residents of the facility at significant risk of harm and require a plan of correction.
  • The License: License. ADPH found: “The facility failed to post the license certificate in a conspicuous place on the premises.” 420-5-4-.02(3)
  • Personnel. ADPH found: “The facility failed to provide adequate staffing to meet the care and safety needs of all residents 24 hours a day, 7 days a week.” 420-5-4-.04(1)(2)
  • Personnel: Employee Screening. ADPH found: “Employees were not screened as required prior to resident contact.” 420-5-4-.04(3)
  • Personnel: Personnel Records. ADPH found: “Personnel records were incomplete.” 420-5-4-.04(4)
  • Personnel: Training. ADPH found: “Employees were not trained as required in cardiopulmonary resuscitation (CPR) and in special needs of residents.” 420-5-4-.04(6)
  Show all 19

  • Records and Reports: Residents' Rights. ADPH found: “The facility failed to provide a safe and decent environment for residents at all times.” Cited as a result of a complaint investigation. ADPH noted this as a repeat deficiency from the survey of SEPTEMBER 25, 2019. 420-5-4-.05(3)(d)
  • Care of Residents: Medical Direction and Supervision. ADPH found: “At least one resident did not have orders for medications and oxygen upon admission to the facility.” Cited as a result of a complaint investigation. 420-5-4-.06(1)
  • Care of Residents: Initial Physical Examination. ADPH found: “Residents' Medical Examination Records were incomplete or not present in the residents' facility records.” 420-5-4-.06(2)(a)(b)(c)
  • Care of Residents: Initial Assessment. ADPH found: “The facility failed to provide adequate health supervision of residents.” 420-5-4-.06(3)(a)(b)
  • Care of Residents: Personal Care and Services. ADPH found: “Residents' facility care plans were not current and did not contain interventions to meet the care and safety needs of the residents.” 420-5-4-.06(4)(a)(b)
  • Care of Residents: Medications. ADPH found: “Residents of the facility were unable to understand and utilize the unit dose medication system and unable to protect themselves from medication errors.” Cited as a result of a complaint investigation. 420-5-4-.06(5)(a)(b)(c)(d)(e)
  • Care of Residents: Disposal of Medications. ADPH found: “Documentation of medication disposition, following the death of a resident, was incomplete.” 420-5-4-.06(8)
  • Care of Residents: Oxygen Therapy. ADPH found: “A resident's oxygen use was not documented on the medication assistance record (MAR) as required.” ADPH noted this as a repeat deficiency from the survey of SEPTEMBER 25, 2019. 420-5-4-.06(9)
  • Care of Residents: Retention. ADPH found: “The facility retained residents who were unsafe in an assisted living facility, were unable to direct their care and whose behaviors placed them at risk of harm.” Cited as a result of a complaint investigation. 420-5-4-.06(11)(b)
  • Food Service: Food Handling Procedures. ADPH found: “The facility failed to follow proper food handling procedures.” Cited as a result of a complaint investigation. 420-5-4-.07(2)
  • Food Service: Dietary Service. ADPH found: “The facility failed to post menus as required and failed to maintain an adequate supply of potable water.” 420-5-4-.07(3)
  • Sanitation and Housekeeping: Sanitation. ADPH found: “The facility failed to maintain proper water temperatures and failed to keep the facility free of objectionable odors.” Cited as a result of a complaint investigation. 420-5-4-.10(1)
  • Fire and Safety: General. ADPH found: “The facility failed to perform fire drills as required.” 420-5-4-.11(1)
  • Physical Environment: General Building Requirements - Family, Group, and Congregate. ADPH found: “The facility failed to maintain a functional call system and failed to perform monthly visual inspections of fire extinguishers as required.” Cited as a result of a complaint investigation. 420-5-4-.12(5)

ADPH also lists 4 earlier surveys, back to 2010.

Search ADPH’s deficiency reports for license D3728 →

ADPH posts each survey’s Statement of Deficiencies as a PDF (older ones are scans, which we read by OCR). From each report we show the deficiency tags, the rules they cite, ADPH’s own one-sentence finding and the complaint outcomes ADPH states; each cited rule is named in the rule’s own words (Alabama Administrative Code, chapter 420-5-4 for assisted living and 420-5-20 for specialty care assisted living). The report, and the facility’s plan of correction when ADPH posts it, are the official record. Some reports list a complaint as substantiated with no deficiency cited; we show both as ADPH wrote them. This community is licensed for 77 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Alabama Department of Public Health, Bureau of Health Provider Standards, data as of October 15, 2026, showing surveys from the last five years. Always visit in person and ask the community about anything listed here.