Knollwood Pointe

License status

Regular

Last survey posted

June 30, 2026

Surveys posted

3

Deficiencies cited

15

Substantiated complaints

2

Surveys

• June 30, 2026 (Complaint): no deficiencies cited, 1 complaint unsubstantiated report
• March 26, 2024 (Investigation): 1 deficiency cited report plan of correction
  The deficient practice resulted in the potential for significant harm to one (1) resident.
  • Care of Residents: Personal Care and Services. ADPH found: “The facility failed to promptly update a resident's care plan and develop appropriate interventions to address the care needs of the resident.” 420-5-4-.06(4)(a)(b)
• January 16, 2024 (Licensure/Complaint): 14 deficiencies cited, 2 complaints substantiated, 1 complaint unsubstantiated report plan of correction
  The deficient practices resulted in actual harm for one resident and the potential for significant harm to 17 residents.
  • Administration: Policies. ADPH found: “Record —_ _reviews,_the-tfacility failed_to-follow-its-owna—,—_______ —— policies. : THIS IS AREPEAT DEFICIENCY THAT WAS CITED DURING THE SURVEY COMPLETED 06/10/2015.” 420-5-4-.03(1)(e)
  • Administration: Responsibility. ADPH found: “The | Administrator, Employee Identifier (El) #1, failed to ensure Resident Identifier (RI) #1 was not retained at the facility when RI#1's care needs required a higher level of care.” This deficient practice resulted in potential harm for all 17 residents currently residing at the assisted living facility. 420-5-4-.03(2)(a)
  • Personnel: Personnel Records. ADPH found: “The facility failed to maintain a personnel file for El#5, a former Certified Nursing Assistant (CNA). | | THIS IS A REPEAT DEFICIENCY THAT WAS | | CITED DURING THE SURVEY COMPLETED _ | 06/10/2015.” 420-5-4-.04(4)
  • Records and Reports: Resident Records. ADPH found: “The facility failed to honor resident's rights to have the | previous survey findings posted and to provide a | | safe environment where a resident was not | restrained.” 420-5-4-.05(3)
  • Care of Residents: Medical Direction and Supervision. ADPH found: “| Based on record reviews and interviews the facility failed to follow physician orders for RI3.” 420-5-4-.06(1)
  Show all 14

  • Care of Residents: Initial Assessment. ADPH found: “| Based on observations, record reviews and | interviews, the facility failed to ensure the accuracy of monthly assessments for Rl#1.” 420-5-4-.06(3)(a)(b)
  • Care of Residents: Services Beyond Capability of Assisted Living Facility. ADPH found: “The facility failed to ensure that residents with health and/or safety needs beyond the capability of the facility were safely transferred or discharged to an appropriate level of care and | failed to ensure that Rl#1 was observed for changes in health and physical abilities including medication awareness.” 420-5-4-.06(3)(d)
  • Care of Residents: Mechanical Restraint and Seclusion. ADPH found: “The facility failed to ensure a resident was not physically restrained.” 420-5-4-.06(3)(g)
  • Care of Residents: Personal Care and Services. ADPH found: “The facility failed to include RI#5's oxygen therapy in their care plan.” 420-5-4-.06(4)(a)(b)
  • Care of Residents: Medications. ADPH found: “| | Based on observation and interview the facility =| failed to ensure Resident Identifier (RI) #1 was able to pass a medication awareness screening.” 420-5-4-.06(5)(a)(b)(c)(d)(e)
  • Care of Residents. The rule: “All medications administered to residents and all medications self-administered with assistance of facility staff in an assisted living facility shall be contemporaneously recorded on a standard medication administration or medication assistance record. "Contemporaneously recorded" means recorded at the same time or immediately after medications are administered.” 420-5-4-.06(7)(j)
  • Food Service: Food Handling Procedures. ADPH found: “The facility failed to ensure foods stored in the walk-in cooler and freezer were covered, labeled, and dated for safe storage. ! Findings: Health Gare Facilities | On January 11, 2024, at approximately 9:30 am, | the surveyor observed a pan of jello uncovered | | and unlabeled in the kitchens’ walk-in cooler.” 420-5-4-.07(2)
  • Sanitation and Housekeeping: Housekeeping and Physical Plant Maintenance. ADPH found: “The facility | failed to maintain a safe and decent environment | for all residents.” This deficient practice placed all | 17 residents at risk for harm. 420-5-4-.10(2)
  • Fire and Safety: General. ADPH found: “The facility failed to ensure the fire alarm system was checked semi-annually.” 420-5-4-.11(1)

ADPH also lists 6 earlier surveys, back to 2010.

Search ADPH’s deficiency reports for license D4943 →

ADPH posts each survey’s Statement of Deficiencies as a PDF (older ones are scans, which we read by OCR). From each report we show the deficiency tags, the rules they cite, ADPH’s own one-sentence finding and the complaint outcomes ADPH states; each cited rule is named in the rule’s own words (Alabama Administrative Code, chapter 420-5-4 for assisted living and 420-5-20 for specialty care assisted living). The report, and the facility’s plan of correction when ADPH posts it, are the official record. Some reports list a complaint as substantiated with no deficiency cited; we show both as ADPH wrote them. This community is licensed for 23 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Alabama Department of Public Health, Bureau of Health Provider Standards, data as of October 15, 2026, showing surveys from the last five years. Always visit in person and ask the community about anything listed here.