Heritage Assisted Living

License status

Regular

Last survey posted

November 20, 2024

Surveys posted

2

Deficiencies cited

28

Substantiated complaints

2

Surveys

• November 20, 2024 (Licensure): 6 deficiencies cited report plan of correction
  The deficiencies cited pose a potential risk of harm to the residents and require a plan of correction.
  • Records and Reports: Residents' Rights. ADPH found: “The facility failed to provide a decent and safe environment for residents and the public.” 420-5-4-.05(3)(d)
  • Care of Residents: Medications. ADPH found: “The facility failed to receive a physician order for medication.” 420-5-4-.06(5)(a)(b)(c)(d)(e)
  • Care of Residents: Oxygen Therapy. ADPH found: “The facility failed to post the appropriate signage for oxygen usage.” 420-5-4-.06(9)
  • Food Service: General. ADPH found: “The facility's dietary supervisor did not have current certification through an approved Dietary Managers course.” 420-5-4-.07(1)
  • Food Service: Food Handling Procedures. ADPH found: “A refrigerator was not maintained at the required temperature.” 420-5-4-.07(2)
  • Food Service: Dietary Service. ADPH found: “The facility failed to maintain enough potable water for all residents for three days.” 420-5-4-.07(3)
• August 10, 2023 (Complaint): 22 deficiencies cited, 2 complaints substantiated, 1 complaint unsubstantiated report plan of correction
  The deficient practices placed all 24 residents of the facility at significant risk of harm and require a plan of correction.
  • Administration: The Assisted Living Facility Governing Authority. ADPH found: “The governing authority failed to ensure the facility operated in compliance with the SBOH rules for ALFs.” Cited as a result of a complaint investigation. 420-5-4-.03(1)(a)(b)(c)(d)
  • Administration: Policies. ADPH found: “The facility failed to follow its own policies for the daily management and operation of the facility.” 420-5-4-.03(1)(e)
  • Administration: Responsibility. ADPH found: “No administrative designee had been authorized, in writing, to act for the administrator.” Cited as a result of a complaint investigation. 420-5-4-.03(2)(a)
  • Personnel. ADPH found: “The facility was not staffed at all times by at least one individual who had current certification in CPR.” Cited as a result of a complaint investigation. 420-5-4-.04(1)(2)
  • Personnel: Employee Screening. ADPH found: “Employees were not screened for hire as required.” 420-5-4-.04(3)
  Show all 22

  • Personnel: Training. ADPH found: “Employees did not receive required training.” Cited as a result of a complaint investigation. 420-5-4-.04(6)
  • Records and Reports: Residents' Rights. ADPH found: “The facility failed to provide a safe and decent environment for all residents at all times, failed to recognize the need for personal dignity and the need for privacy of each resident and failed to provide health care consistent with established and recognized community standards.” Cited as a result of a complaint investigation. 420-5-4-.05(3)(d)
  • Records and Reports: Financial Agreement. ADPH found: “Financial Agreements were not completed upon admission of residents to the facility.” 420-5-4-.05(3)(e)
  • Records and Reports: Inventory of Personal Effects. ADPH found: “Personal property of residents was not inventoried upon admission to the facility.” 420-5-4-.05(3)(f)
  • Records and Reports: Admission Record. ADPH found: “Residents' Admission Records were incomplete.” Cited as a result of a complaint investigation. 420-5-4-.05(3)(g)
  • Care of Residents: Medical Direction and Supervision. ADPH found: “Residents' medications were not administered as ordered by the residents' physicians.” 420-5-4-.06(1)
  • Care of Residents: Initial Physical Examination. ADPH found: “Residents' Medical Examination Records were not completed as required.” 420-5-4-.06(2)(a)(b)(c)
  • Care of Residents: Initial Assessment. ADPH found: “The facility failed to provide adequate health supervision of residents.” 420-5-4-.06(3)(a)(b)
  • Care of Residents: Personal Care and Services. ADPH found: “The facility failed to provide care and services consistent with community standards.” 420-5-4-.06(4)(a)(b)
  • Care of Residents: Medications. ADPH found: “The facility failed to promptly discharge a resident who was unable to utilize the unit dose medication system.” Cited as a result of a complaint investigation. 420-5-4-.06(5)(a)(b)(c)(d)(e)
  • Care of Residents: Medications. ADPH found: “Residents were not given the opportunity to demonstrate their ability to correctly utilize the unit dose package system at every opportunity for medication use.” 420-5-4-.06(5)(f)(g)(6)(7)(a)
  • Care of Residents. ADPH found: “The facility failed to maintain a system to account for all controlled substances in its possession.” 420-5-4-.06(7)(k)(l)(m)(n)(o)
  • Care of Residents: Retention. ADPH found: “The facility retained a resident who was unable to direct his/her own care and was in need of skilled nursing care to administer medications.” Cited as a result of a complaint investigation. 420-5-4-.06(11)(b)
  • Food Service: Dietary Service. ADPH found: “The facility failed to provide a diet for residents which was sufficient in quantity.” Cited as a result of a complaint investigation. 420-5-4-.07(3)
  • Physical Facilities: Food Service Facilities. ADPH found: “A refrigerator designated for medication storage was not monitored for proper function.” 420-5-4-.08(4)
  • Fire and Safety: General. ADPH found: “The facility failed to conduct fire drills as required.” 420-5-4-.11(1)
  • Physical Environment: General Building Requirements - Family, Group, and Congregate. ADPH found: “Fire extinguishers were not visually inspected monthly by designated staff of the facility.” Cited as a result of a complaint investigation. 420-5-4-.12(5)

ADPH also lists 5 earlier surveys, back to 2015.

Search ADPH’s deficiency reports for license D4209 →

ADPH posts each survey’s Statement of Deficiencies as a PDF (older ones are scans, which we read by OCR). From each report we show the deficiency tags, the rules they cite, ADPH’s own one-sentence finding and the complaint outcomes ADPH states; each cited rule is named in the rule’s own words (Alabama Administrative Code, chapter 420-5-4 for assisted living and 420-5-20 for specialty care assisted living). The report, and the facility’s plan of correction when ADPH posts it, are the official record. Some reports list a complaint as substantiated with no deficiency cited; we show both as ADPH wrote them. This community is licensed for 31 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Alabama Department of Public Health, Bureau of Health Provider Standards, data as of October 15, 2026, showing surveys from the last five years. Always visit in person and ask the community about anything listed here.