For profit - Limited Liability company ·
120 certified beds ·
Medicare and Medicaid
· Part of Complete Care (85 facilities)
3
Overall CMS Rating
★★★☆☆
Complete Care At Silver Lake Llc is a Medicare-certified nursing home in Dover, Delaware. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.05 hours per resident per day, below the Delaware average of 4.51. Its most recent inspection on Jan 23, 2025 cited 15 deficiencies.
1 fine totaling $47,541 in CMS records.
1 total penalty
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★☆☆ 3/5
Health Inspections
★★☆☆☆ 2/5
Staffing
★★★★☆ 4/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★☆ 4/5
How Complete Care At Silver Lake Llc compares
This facility vs. the Delaware and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
Delaware avg
National avg
Total nurse staffing (hrs/resident/day)
4.05
4.51
3.89
below avg
RN staffing (hrs/resident/day)
0.96
1.03
0.68
below avg
Aide staffing (hrs/resident/day)
2.37
2.47
2.34
below avg
Nursing staff turnover
35.7%
41.8%
46.4%
below avg
Deficiencies cited, last inspection
15.0
13.5
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
4.05
Total Nurse Hrs/Resident/Day
0.96
RN Hrs/Resident/Day
0.71
LPN Hrs/Resident/Day
2.37
Aide Hrs/Resident/Day
3.67
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
35.7%
Registered Nurses
44.1%
Administrator Changes1 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Jan 23, 2025
Most Recent Inspection Date
15
Total Deficiencies Found
116
Health Inspection Score
1
Number of Fines
What inspectors found at Complete Care At Silver Lake Llc
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Jan 23, 2026
Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.Environmental Deficiencies · Jan 23, 2026
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jan 23, 2026
Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Quality of Life and Care Deficiencies · Jan 23, 2026
Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.Quality of Life and Care Deficiencies · Jan 23, 2026
Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Jan 23, 2026
Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Jan 23, 2026
Potential for harm
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.Quality of Life and Care Deficiencies · Jan 23, 2026
Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Jan 23, 2026
Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 23, 2026
Potential for harm
Reasonably accommodate the needs and preferences of each resident.Resident Rights Deficiencies · Jan 23, 2026
Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Jan 23, 2025
About This Facility
Address
1080 Silver Lake Blvd Dover, DE 19904
CMS Certification #
085027
Ownership
For profit - Limited Liability company
Certified Beds
120
Avg Residents/Day
115.9
Provider Type
Medicare and Medicaid
First Certified
1984-05-10
Chain
Complete Care (85 facilities)
Setting
Urban
Part of Complete Care
85
Facilities Nationwide
Complete Care operates 85 nursing facilities across the United States.
CMS gives Complete Care At Silver Lake Llc an overall rating of 3 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Complete Care At Silver Lake Llc reports 4.05 total nurse hours per resident per day, compared with the Delaware average of 4.51.
Its most recent CMS inspection cited 15 deficiencies.
Complete Care At Silver Lake Llc is certified for 120 beds.
Admissions at Complete Care At Silver Lake Llc
For admissions, availability and rehab questions, call (302) 734-5990. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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