Lilisity Resident reviews verified by Senior Living Alliance

The Springs Healthcare Center At The Carlotta

41505 Carlotta Drive, Palm Desert, CA 92211

Call The Springs Healthcare Center At The Carlotta directly(760) 610-0295

For profit - Limited Liability company · 59 certified beds · Medicare and Medicaid · Part of Aspen Skilled Healthcare (34 facilities)

Top Rated Facility
5
Overall
CMS Rating
★★★★★

The Springs Healthcare Center At The Carlotta is a Medicare-certified nursing home in Palm Desert, California. CMS rates it 5 out of 5 stars overall (2/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.59 hours per resident per day, above the California average of 4.51. Its most recent inspection on Jun 6, 2025 cited 10 deficiencies.

Not SLA Enrolled This facility hasn't enrolled in resident survey verification. Learn about enrollment →

CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★★★★★ 5/5
Health Inspections
★★★★☆ 4/5
Staffing
★★☆☆☆ 2/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★★ 5/5

How The Springs Healthcare Center At The Carlotta compares

This facility vs. the California and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityCalifornia avgNational avg
Total nurse staffing (hrs/resident/day)4.594.513.89above avg
RN staffing (hrs/resident/day)0.540.650.68below avg
Aide staffing (hrs/resident/day)2.582.642.34below avg
Nursing staff turnover55.4%38.1%46.4%above avg
Deficiencies cited, last inspection10.015.49.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.59
Total Nurse Hrs/Resident/Day
0.54
RN Hrs/Resident/Day
1.47
LPN Hrs/Resident/Day
2.58
Aide Hrs/Resident/Day
4.16
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
55.4%
Registered Nurses
50.0%
Administrator Changes 0 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jun 6, 2025
Most Recent Inspection Date
10
Total Deficiencies Found
52
Health Inspection Score
0
Number of Fines

What inspectors found at The Springs Healthcare Center At The Carlotta

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jan 28, 2026
  • Potential for harm
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Dec 15, 2025
  • Potential for harm
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Aug 19, 2025
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jun 6, 2025
  • Potential for harm
    Dispose of garbage and refuse properly.Nutrition and Dietary Deficiencies · Jun 6, 2025
  • Potential for harm
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Jun 6, 2025
  • Potential for harm
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Jun 6, 2025
  • Potential for harm
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Pharmacy Service Deficiencies · Jun 6, 2025
  • Potential for harm
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 6, 2025
  • Potential for harm
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · May 15, 2025
  • Actual harm
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.Quality of Life and Care Deficiencies · Jun 27, 2024
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Jun 18, 2024

About This Facility

Address

41505 Carlotta Drive
Palm Desert, CA 92211

CMS Certification #

555226

Ownership

For profit - Limited Liability company

Certified Beds

59

Avg Residents/Day

41.8

Provider Type

Medicare and Medicaid

First Certified

1986-05-27

Chain

Aspen Skilled Healthcare (34 facilities)

Setting

Urban

Part of Aspen Skilled Healthcare

34
Facilities Nationwide

Aspen Skilled Healthcare operates 34 nursing facilities across the United States.

View All Aspen Skilled Healthcare Facilities →

Location & Nearby

Explore the area around The Springs Healthcare Center At The Carlotta using Google Maps.

Frequently asked questions

CMS gives The Springs Healthcare Center At The Carlotta an overall rating of 5 out of 5 stars, including 2/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

The Springs Healthcare Center At The Carlotta reports 4.59 total nurse hours per resident per day, compared with the California average of 4.51.

Its most recent CMS inspection cited 10 deficiencies.

The Springs Healthcare Center At The Carlotta is certified for 59 beds.

Admissions at The Springs Healthcare Center At The Carlotta

For admissions, availability and rehab questions, call (760) 610-0295. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

Looking for assisted living or memory care instead?

All senior living in Riverside County →

Nearby Facilities in Riverside County