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Castle Pointe at Baywinde

Address

200 Kidd Castle Way
Webster, NY 14580
United States

Care Provided:
Levels of Care
Memory Care
Assisted Living
Independent Living
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Scorecard
Value
Engagement
Dining
Activities
Housekeeping
Maintenance
Transporation
Care
Facilities & Amenities
Beauty SalonBeauty Salon
Housekeeping ServicesHousekeeping Services
Transportation ServiceTransportation Service
Wellness CenterWellness Center
Restaurant-Style DiningRestaurant-Style Dining
Programming & ActivitiesProgramming & Activities
Fitness centerFitness center
On-site Maintenance ServiceOn-site Maintenance Service
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Parent Network

43.193123, -77.512187

Address

200 Kidd Castle Way
Webster, NY 14580
United States

Reviews

109 Reviews
I don't think other places compare to this one!
Beverly
B.
Review for Castle Pointe at Baywinde

I've been to other places and I don't think they can compare to this one. Everything's under control here, they put their best foot forward. Maintenance is on the ball, I have no problems. Great bus drivers as well. I think they're doing a pretty good job to be honest.

We like everything about it!
Roxanne
I.
Review for Castle Pointe at Baywinde

We live in Webster and we saw the ads in the paper. He's 90 years old and needed to get out of his home. We just liked the area, the commercials, just everything about it. My uncle says the food is very good, he has no complaints. He likes the way they come to the table like in a restaurant. He has a choice. The maintenance people that are there were wonderful. There wasn't anything they wouldn’t do to help us out. The maintenance people were so great for him, they even hanged his pictures. I'm just very happy with him being there. Everyone seems nice. All the residents seem very happy there.

I think I chose the right one!
Phyllis
S.
Review for Castle Pointe at Baywinde

Management is very easy to call if I have a problem or need, and is most responsive. There is almost too many activities to choose from! My housekeeper is just delightful, she's excellent. Maintenance put shelves up for me, and the maintenance man is a very nice gentleman. The facility always looks nice and generally it smells very nice. I couldn’t ask for better service. I love the transportation. It was just great. I find everything here is A-1, I have no complaints. In general, if I have to be in a facility I think I chose the right one. It's remarkable, I'm so glad I made the choice to move into Castle Pointe.

The maintenance staff is terrific!
Eleanor
P.
Review for Castle Pointe at Baywinde

I've been here three years and I'm so happy with it. The maintenance staff does a great job. They are terrific, they give you their absolute attention and if you ask for something it's done. I play cards almost every day, I'm into everything except the last three weeks I have been sick.

Everything is in working order!
Eileen
R.
Review for Castle Pointe at Baywinde

We are very happy. My mother needed to be assisted, and they tried their very best to accommodate her in their Assisted Living, but she was just too needy. She would call the maintenance staff down to fix her television and they were very responsive. Things that they didn't have to do, they did, so they were great. The housekeeping was good, the girls were great. She didn't participate in a lot of stuff; she is just not one to participate. She would go to Weggman's when they took them and she would go to mass occasionally. The Director, Laurie, was awesome. I would talk with Laurie and she always made time. Everything she needed was in working order.

The staff is never too busy to listen to us.
Ann
U.
Review for Castle Pointe at Baywinde

I pay a lot more than some other places but I think they are doing a good job. The management staff is never too busy to sit there and listen to us and help us solve any problems we have. I'm very satisfied with the dining. It has improved immensely since I've been here. I go to the crochet and yarn activities. We make things that we give away. I go to Bingo and different card games. They take us shopping and to church. The vehicle is very good and up to date. I haven't had a problem with housekeeping the whole time I have been here.

Appropriately priced.
Duane
P.
Review for Castle Pointe at Baywinde

We moved my mom in because the location is good for all family members. I feel like it's priced appropriately. It's okay for where she is in life now. It seems to be pretty fair, market value. For her needs, a one bedroom with kitchen, and all her meals are provided, it seems real adequate for her. The people we've met have been really helpful and knowing what her needs are. I sampled the food quality I thought it was great. She just started signing up for a few activities planned for the coming month. I have seen residents coming back from the Wegman's shopping trips. Mom will take advantage of it, she's just new. Her room looks great every time I stop up and see her. The maintenance staff were very accommodating, hung the pictures, Mike hung and set up her microwave. I hope they all keep up the good work.

No one is left out here!
Therese
E.
Review for Castle Pointe at Baywinde

I have lived at the community for the last four and an half years and there is enough of a variety that no one is left out. Housekeeping is very good. I have a girl who comes in every Friday and she does a very good job running the vacuum and cleaning. She even washes my linens: my bed sheets are cleaned every other Friday, and if there are any towels, she will do that too. Maintenance is good too. If I send a notice to the desk the maintenance man comes up and fixes it before the end of the day. I tell everybody that this is the place. The staff is wonderful and the location is great. The staff is always thinking of different things they could do. They advertise services for when people reach 100 and a lot of people seem to reach 100 here.

My mother has never been happier!
Jack
K.
Review for Castle Pointe at Baywinde

My mother has been at the community for a little over seven months and she absolutely loves the place and has never been happier. When I dealt with management when I was helping her get in there, Dawn was more than accommodating - I can't say enough good things about her. Once we signed up, the person who was transitioning her was Barb, and she was amazing. They are just awesome there, all the staff. The people in the dining room are very accommodating. They have two meals a night, and if you don't like that, you can pick from other things. I have no other concerns. Housekeeping, maintenance and transportation are all great and extremely accommodating. I can't tell you anything that needs improvement - it's just great stuff. She tells me every time I visit just how happy she is.

About

Castle Pointe at Baywinde is located on Kidd Castle Way in Webster, NY operated by Senior Lifestyle. Senior Lifestyle prides itself on providing exceptional services and care since 1985. Castle Pointe at Baywinde’s core values are based upon hospitality, excellence, appreciation, respect, and teamwork which helps to uphold their Mission, every day, Senior Lifestyle’s caring team members purposefully brighten and enrich the lives of those we service with dedication to our core values.

Come flourish at Castle Pointe at Baywinde, enjoy services tailored to your individual desires that our friendly team is waiting to provide, relax in a comfortable and secure environment, participate in community social events, venture out and enjoy beautifully landscaped outdoor spaces, and socialize with friends of old and new.

Castle Pointe at Baywinde provides living options that can help support your needs

See our amenity section to see a more detailed lists of services provided.Schedule a visit today to see if Castle Pointe at Baywinde is the right fit for you!